AM Service Specialist (4x10's)

Divergent; Torrance (CA); On-site; USD 6,633,144 - 10,533,129; Full time

Benefits offered by this job

Competitive salary

Paid vacation and sick time

Comprehensive health coverage

Learning and development reimbursement

Job summary

Divergent is seeking a dedicated Service Specialist to maintain and enhance Additive Manufacturing machines, ensuring optimal quality and production. You will perform preventative maintenance, mechanical and electrical repairs, and contribute to continuous improvement initiatives.

The role requires a technical degree or equivalent experience, strong troubleshooting skills, and a hands-on approach to technology. The position offers a competitive compensation package and opportunities for professional growth.

Qualifications

• Bachelor's degree in a technical field or equivalent maintenance technician experience.
• Experience in mechanical and electrical troubleshooting and repairs.
• Ability to work hands-on with additive manufacturing technology.

Responsibilities

• Maintain and operate additive manufacturing machines for optimal production.
• Conduct preventative maintenance on machinery to ensure efficiency.
• Diagnose and repair mechanical and electrical issues promptly.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Additive Manufacturing

Automated systems

Precision measuring

Communication skills

Education

Bachelor's degree in a technical field

Associate's degree in a technical field

Tools

Programmable Logic Controllers (PLCs)

Hand tools

Test equipment

Job description

Divergent is a technology company that has architected, invented, built, and commercialized an end‑to‑end factory system called the Divergent Adaptive Production System (DAPS) that comprehensively uses machine learning to optimally engineer, additively manufacture, and flexibly assemble complex integrated vehicle structures and subsystems. Products created using DAPS are superior in performance, lower in cost, rapidly customizable to meet mission and customer‑specific requirements, faster to market, and scalable on demand to high volume production. Divergent is a qualified Tier 1 supplier to global automotive OEMs, and Divergent is now expanding to support mission critical needs in the Aerospace and Defense sector. Join us to be a part of this transformative journey, where your impact will shape the future of technology and production.

Schedule

This is a 4×10 shift schedule.

Shifts Available

Wed - Sat 1st shift (5am - 4pm)

Purpose

Divergent is on the lookout for an adept and driven Service Specialist dedicated to the maintenance and enhancement of our current and forthcoming Additive Manufacturing (AM) equipment. We are committed to setting a new benchmark in aerospace and automotive manufacturing, and we need a proactive team member to help us redefine the future of manufacturing and automation.

The Role

• Maintain, enhance, and operate metal powder bed fusion additive manufacturing machines, ensuring optimal part quality, machine uptime, and production throughput within set schedules.
• Conduct scheduled preventative maintenance on machinery and equipment to uphold operational efficiency.
• Perform unplanned mechanical and electro‑optical repairs, as well as machine optimizations and intra‑facility equipment relocations.
• Diagnose intricate electrical and mechanical issues, document root causes of failures, and drive effective corrective actions.
• Execute complex optical and mechanical calibration procedures to uphold precision standards. Swiftly troubleshoot and rectify mechanical issues to minimize production downtime.
• Work with Programmable Logic Controllers (PLCs) for automated systems.
• Communicate machine status effectively, along with estimated repair timelines.
• Conduct routine inspections to preempt potential maintenance requirements.
• Utilize precision measuring instruments to ensure the accuracy of repairs.
• Interpret schematics for troubleshooting purposes. Adhere strictly to safety protocols.
• Support performance enhancement initiatives within the production department and contribute to continuous improvement and quality programs (e.g., AS9100, IATF 16949).
• Assist in developing training programs, crafting work instructions, standard operating procedures, and provide guidance to other team members on machine maintenance tasks.
• Undertake additional responsibilities as required to meet departmental objectives.

Basic Qualifications

• Ability to lawfully access information and technology that is subject to U.S. export controls.
• A bachelor’s degree in a technical field or an associate’s degree in a technical field and equivalent maintenance technician work experience. Strong equivalent maintenance technician experience may be considered in lieu of educational requirements.
• Automation and machine control experience with demonstrated troubleshooting capabilities.
• Mechanical and electrical troubleshooting and repair experience.
• Interest and ability to work hands‑on with additive technology: working with the machines, systems, and processes in a factory environment.
• Highly self‑motivated and able to prioritize and execute tasks in a fast‑paced, startup manufacturing environment.
• Strong ability to think and work autonomously when required, and to perform under pressure to logically troubleshoot systems and processes.
• Ability to effectively use a wide variety of hand tools and test equipment.
• Proficient verbal and written skills especially related to technical records, documentation, and presentation.
• Solid interpersonal skills, capable of working within a small, growing team and interfacing with engineering and manufacturing groups to understand the production system and the associated constraints.

Preferred Qualifications

• Experience with metal (or other) additive manufacturing processes and additive manufacturing equipment (e.g., SLM, EOS, RenAM, or Velo3D machines).
• Frequent work in a factory environment to access and repair machinery (up to 100 %).
• Ability to walk, kneel, reach, climb, and use hands to operate machinery in an industrial production environment.
• Ability to lift up to 30 lbs.

Compensation

For this role, we will consider candidates at levels S04 ‑ S05 as evaluated through our interview process.

• Specialist 4 / S04: $48.15 ‑ $66.21
• Specialist 5 / S05: $55.61 ‑ $76.46

Veterans and candidates with military technical backgrounds in aviation, aerospace, maintenance, robotics, electronics, machining, or industrial operations are encouraged to apply.

Pay range: $48.15 ‑ $76.46 USD.

What We Offer

• Holistic Compensation Package: competitive salary, equity plan, and discretionary results‑based incentive bonus opportunities.
• Wellness and Time Off: paid vacation, sick time, company holidays, and a year‑end shutdown for recharge. Parental leave is supported.
• Comprehensive Health and Wellness: HMO and Premium PPO options, company‑sponsored life insurance, and short‑ and long‑term disability coverage.
• Investment in Growth: reimbursement opportunities for learning and development initiatives.
• Collaborative and High‑Performing Environment: a fast‑paced, mission‑driven company fostering innovation and integrating people and technology.

Equal Employment Opportunity

Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified individuals with disabilities and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

E‑Verify

Our company participates in E‑Verify. E‑Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I‑9). The information provided on the Form I‑9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases to verify identity and employment eligibility.