AM Service Specialist - Interview Day 7/24

Divergent; Torrance (CA); On-site; USD 66,124 - 104,697; Full time

Benefits offered by this job

Equity plan

Incentive bonus opportunities

Paid vacation and holidays

Parental leave

Health insurance

Job summary

Divergent is seeking an AM Service Specialist to maintain and optimize metal powder bed fusion machines. You will operate, calibrate, and repair AM equipment, ensuring high part quality and uptime across a 4x10 shift schedule.

You will diagnose electrical and mechanical issues, work with PLCs, interpret schematics, and uphold safety and quality standards in a fast-paced manufacturing environment.

Qualifications

• Bachelor's or Associate's degree in a technical field or equivalent maintenance experience.
• Experience with automation and machine control and the ability to troubleshoot electrical/mechanical issues.
• Hands-on work in a factory environment with additive manufacturing equipment.

Responsibilities

• Maintain, enhance, and operate metal powder bed fusion AM machines for quality, uptime, and throughput.
• Perform scheduled and unscheduled maintenance, calibrations, and repairs to minimize downtime.
• Diagnose electrical/mechanical issues and document root causes for corrective actions.
• Work with PLCs and interpret schematics to troubleshoot systems efficiently.
• Support training and development of teammates and contribute to continuous improvement initiatives.
• Uphold safety protocols and participate in quality programs (AS9100, IATF 16949).

Skills

Automation & machine control

Electrical troubleshooting

Mechanical troubleshooting

Autonomous work style

Hand tools proficiency

Strong technical communication

Education

Technical degree (Bachelor's/Associate) or equivalent maintenance experience

Tools

Programmable Logic Controllers (PLCs)

Precision measuring instruments

Job description

AM Service Specialist - Interview Day 7/24

Divergent is a technology company that has architected, invented, built, and commercialized an end‑to‑end factory system called the Divergent Adaptive Production System (DAPS) that comprehensively uses machine learning to optimally engineer, additively manufacture, and flexibly assemble complex integrated vehicle structures and subsystems. Products created using DAPS are superior in performance, lower in cost, rapidly customizable to meet mission and customer‑specific requirements, faster to market, and scalable on demand to high volume production. Divergent is a qualified Tier 1 supplier to global automotive OEMs, and we are now expanding to support mission‑critical needs in the Aerospace and Defense sector. Join us to be a part of this transformative journey, where your impact will shape the future of technology and production.

Schedule: This is a 4x10 shift schedule.
Shifts Available:

• Wed – Sat 1st shift (5am – 4pm)
• Wed – Sat 2nd shift (2pm – 1am)

Purpose

Divergent is on the lookout for an adept and driven Service Specialist dedicated to the maintenance and enhancement of our current and forthcoming Additive Manufacturing (AM) equipment. We are committed to setting a new benchmark in aerospace and automotive manufacturing, and we need a proactive team member to help us redefine the future of manufacturing and automation.

The Role

• Maintain, enhance, and operate metal powder bed fusion additive manufacturing machines, ensuring optimal part quality, machine uptime, and production throughput within set schedules.
• Conduct scheduled preventative maintenance on machinery and equipment to uphold operational efficiency.
• Perform unplanned mechanical and electro‑optical repairs, as well as machine optimizations and intra‑facility equipment relocations.
• Diagnose intricate electrical and mechanical issues, document root causes, and drive effective corrective actions.
• Execute complex optical and mechanical calibration procedures to uphold precision standards. Swiftly troubleshoot and rectify mechanical problems to minimize production downtime.
• Work with Programmable Logic Controllers (PLCs) for automated systems.
• Communicate machine status effectively, along with estimated repair timelines.
• Conduct routine inspections to preempt potential maintenance requirements.
• Utilize precision measuring instruments to ensure the accuracy of repairs.
• Interpret schematics for troubleshooting. Adhere strictly to safety protocols.
• Support performance enhancement initiatives within the production department and contribute to continuous improvement and quality programs (e.g., AS9100, IATF 16949).
• Assist in developing training programs, crafting work instructions, standard operating procedures, and provide guidance to other team members on machine maintenance tasks.
• Undertake additional responsibilities as required to meet departmental objectives.

Basic Qualifications

• Ability to lawfully access information and technology that is subject to US export controls.
• Bachelor's or Associate's degree in a technical field and equivalent maintenance technician work experience. Strong equivalent maintenance technician experience may be considered in lieu of educational requirements.
• Automation and machine control experience with demonstrated troubleshooting capabilities.
• Mechanical and electrical troubleshooting and repair experience.
• Interest and ability to work hands‑on with additive technology in a factory environment.
• Highly self‑motivated and able to prioritize and execute tasks in a fast‑paced, startup manufacturing environment.
• Strong ability to work autonomously and perform under pressure to logically troubleshoot systems and processes.
• Proficient use of a wide variety of hand tools and test equipment.
• Proficient verbal and written skills related to technical records, documentation, and presentation.
• Solid interpersonal skills, capable of working within a small, growing team and interfacing with engineering and manufacturing groups.

Preferred Qualifications

• Experience with metal or other additive manufacturing processes and equipment (e.g., SLM Solutions, EOS, RenAM, Velo3D). A plus but not a requirement.
• Ability to frequently work in a factory environment to access and repair machinery (up to 100%).
• Ability to walk, kneel, reach, climb, and use hands to operate machinery in an industrial production environment.
• Ability to lift up to 30 lbs.

Compensation

Pay range for this role: $48.15 – $76.46 USD. Veterans and candidates with military technical backgrounds in aviation, aerospace, maintenance, robotics, electronics, machining, or industrial operations are encouraged to apply.

What We Offer

• Holistic Compensation Package: Competitive salary, equity plan, and discretionary results‑based incentive bonus opportunities.
• Wellness and Time Off: Paid vacation, sick time, company holidays, and a year‑end shutdown. Paid parental leave is available.
• Comprehensive Health and Wellness: HMO and Premium PPO options, company‑sponsored life insurance, short‑ and long‑term disability coverage.
• Investment in Growth: Reimbursement opportunities for learning and development initiatives.
• Collaborative and High‑Performing Environment: Fast‑paced, mission‑driven team fostering innovation and integration of people and technology.

Equal Employment Opportunity
Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified Individuals with Disabilities and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.