AM Server- Hilton Omaha

Hilton Worldwide, Inc.; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

Hilton Omaha seeks a passionate AM Server to join its Food and Beverage Division. The role involves serving food and beverages while ensuring exceptional guest experiences. Candidates should embody Hilton's core values of hospitality, integrity, and teamwork, contributing to outstanding service in the vibrant restaurant setting.

Qualifications

• Demonstration of hospitality and teamwork.
• Dependability with a focus on customer satisfaction.

Responsibilities

• Respond to guest requests in a timely manner.
• Take and input food and beverage orders.
• Ensure guest satisfaction throughout the meal service.

Skills

Customer Focus

Adaptability

Quality

Job description

The beautifulHilton Omaha is looking for a passionate individual to join the team as an AM Server for the Food and Beverage Division.

Inspired by the city’s historical Saint Nicholas Claim House of 1854, Nick’s Quorum Bar & Supper Club is a modern bar and supper club in downtown Omaha. Serving brunch daily and dinner Tuesday – Saturday, the kitchen is led by Culinary Director Marvin Woods and the menu features fresh interpretations of supper club classics, from relish trays for the table to prime rib carved tableside. Our full bar is mixing up classic cocktails like our Brown Sugar Brandy Old Fashioned (made with spirits from local Brickway Brewery and Distillery) and playful recreations of after-dinner sippers like the Pink Squirrel and Grasshopper.

A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!