AM Server (Ful-Time) - The Ricardo Marriott

Coury Hospitality; Roanoke (TX); On-site; USD 19,286 - 33,062; Full time

Job summary

Marriott Dallas/Fort Worth Westlake is seeking a Server to deliver elevated, refined service in our Food and Beverage team. You’ll guide guests through high-end dining with deep menu knowledge, wine and beverage pairings, and impeccable presentation.

Responsibilities include greeting guests, recommending pairings, open/pour wine, and collaborating with kitchen/bar to ensure seamless service. A polished appearance, strong communication, and flexible schedule are essential.

Qualifications

• Prior experience in fine dining or upscale hospitality preferred.
• Must obtain and maintain alcohol service permits (TABC/ServSafe).
• Must obtain and maintain food service certifications (e.g., ServSafe).
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Passion for hospitality, food and beverage.
• Knowledge of wine varietals, regions and vintages.
• Remain calm, poised, and professional under pressure.
• Flexible schedule, including evenings, weekends, and holidays.
• Polished appearance and grooming standards.
• Uphold sanitation standards in all service areas.

Responsibilities

• Greet guests warmly, guiding them through a high-end dining experience.
• Demonstrate menu knowledge including ingredients and allergens.
• Recommend wine, cocktails, and non-alcoholic pairings.
• Open, present, and pour wine to fine dining standards.
• Follow responsible alcohol service guidelines.
• Perform tableside service, coursed meals, and wine service.
• Take and deliver orders with timing and coursing.
• Collaborate with kitchen and bar for seamless service.
• Maintain table cleanliness and reset as needed.
• Anticipate guest needs with unobtrusive service.
• Handle guest concerns with discretion and urgency.
• Follow restaurant policies and safety standards.
• Support team and uphold excellence.

Skills

Fine dining

Hospitality

Wine knowledge

Communication

Attention to detail

Multitasking

Professionalism

Job description

Why Work at Marriott Westlake?

At Marriott Dallas/Fort Worth Westlake, we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curators at Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.

Server

DEPARTMENT: Food and Beverage REPORTS TO: Food and Beverage Department Leader as assigned STATUS: Non-Exempt

Position Summary

The Coury Hospitality Server provides an exceptional, personalized dining experience by delivering elevated, refined, attentive, and knowledgeable service. This role requires professionalism, refined service skills, strong product knowledge, and a deep understanding of fine cuisine, wine, and service standards to ensure every guest interaction exceeds expectations.

Primary Job Duties

• Greet guests warmly and professionally, guiding them through a high‑end dining experience from arrival to departure
• Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes
• Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non‑alcoholic options
• Properly open, present, and pour wine according to fine dining standards
• Follow responsible alcohol service guidelines at all times
• Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)
• Accurately take and deliver orders following timing and coursing standards
• Collaborate closely with kitchen and bar teams to ensure seamless service flow
• Maintain impeccable table maintenance, including clearing, resetting, and crumb service
• Anticipate guest needs and provide unobtrusive, attentive service throughout the meal
• Handle guest concerns or special requests with discretion, empathy, and urgency
• Follow all restaurant policies, service standards, and safety regulations
• Support team members and contribute to a culture of excellence and hospitality

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

Knowledge, Skills and Abilities

• Prior experience in fine dining or upscale hospitality preferred
• Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent).
• Must obtain and maintain any required state or local food service certifications (e.g., Food Handlers Card, ServSafe certification, or equivalent)
• Strong communication and interpersonal skills
• High level of attention to detail and ability to multitask in a fast‑paced environment
• Passion for hospitality, food, and beverage
• Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
• Ability to remain calm, poised, and professional under pressure
• Flexible schedule, including evenings, weekends, and holidays
• Maintain a polished appearance and adhere to uniform and grooming standards
• Uphold cleanliness, organization, and sanitation standards in all service areas

Physical Demands

• Ability to stand and walk for extended periods
• Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)
• Manual dexterity for precise service techniques
• Must wear required personal protective equipment per job responsibilities

This job description is not intended to create a contract of employment. Employment with the Company is at‑will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.