AM Server/Bartender

Tommy Bahama; St. Louis (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in downtown St. Louis is seeking a Server - AM to provide exceptional service in a vibrant restaurant setting. The role involves setting up service stations, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates will have experience in food and beverage service and a friendly demeanor.

Qualifications

• Previous food and beverage experience with considerable guest contact.
• Ability to follow food and beverage policies.
• Willingness to interact with guests.

Responsibilities

• Set food and beverage stations before service.
• Maintain cleanliness of serving areas.
• Handle guest requests and resolve issues.

Skills

Customer Service

Sanitation Practices

Bartending

Job description

Overview

Magnolia St. Louis, a Tribute Portfolio Hotel, was originally built in 1924 as the Mayfair Hotel by Charles Heiss and shines brightly as the crown jewel of downtown hospitality and sophistication. It is the site of many historical firsts, including the first female general manager in St. Louis and the birthplace of “chocolates on a pillow” by cinematic icon, Cary Grant. Here, each of our 182 guest rooms, including the lavish Cary Grant and Presidential Suites, provide one of downtown St. Louis’s only boutique experiences. Visit us at www.magnoliahotels.com/stlouis. Robie’s is the popular restaurant outlet in the Magnolia.

Responsibilities

The core Duties & Responsibilities of the Server - AM include:

1. Set the food and beverage stations according to the set design for the service period to be set and ready prior to the start of the serving period.
2. Keep serving stations stocked and clean during the service period, including china, glass, silver, food, and beverage.
3. Bus tables as guests depart, clear, clean, and set for other guest use.
4. Take care of special requests from guests.
5. Complete opening and closing side duties.
6. Maintain cleanliness of lounge seating and serving areas during the service period.
7. Adhere to hotel food sanitation policies and procedures when handling food and beverage.
8. Practice proper service recovery techniques and resolve any guest issues to the guest’s satisfaction. Ask for assistance from management if necessary.
9. Inform your manager or supervisor of any problems with food or beverage products.
10. Adhere to Food & Beverage department safety standards, especially when in the kitchen area.
11. Properly handle all chemicals and cleaning agents, particularly around food.
12. Report any injury, no matter how minor, to your supervisor or manager.
13. Perform other duties as assigned, which may include tasks outside the listed responsibilities in the Food & Beverage department or other hotel departments.

Qualifications

• Previous food and beverage, serving counter, or buffet experience in an operation with considerable guest contact.
• Bartending experience and knowledge needed.
• Ability to follow hotel food and beverage policies regarding sanitation, portion control, serving, storing, food handling, and side work.
• Willingness to interact with guests in a friendly, welcoming manner throughout the shift.
• Willingness to assist in all areas of the Food & Beverage department.
• Physical ability to perform the functions of the position.

#Magnolia