AM Server/Bartender

Hotel Polaris at US Airforce Academy; St. Louis, Niles (MO, MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an established industry player known for its rich history and exceptional service in downtown St. Louis. As a Server, you will play a vital role in providing guests with a memorable dining experience. Your responsibilities will include setting up service stations, maintaining cleanliness, and ensuring guest satisfaction through attentive service. This position offers the opportunity to work in a dynamic environment where you can showcase your skills in hospitality and customer service. If you are passionate about food and beverage service and enjoy interacting with guests, this role is perfect for you.

Qualifications

• Previous experience in food and beverage service with guest interaction.
• Knowledge of sanitation and food handling policies is essential.

Responsibilities

• Set up and maintain food and beverage stations during service.
• Clear and clean tables, ensuring a pleasant dining experience.
• Adhere to food sanitation policies and handle chemicals safely.

Skills

Customer Service

Food Handling

Sanitation Practices

Bartending Knowledge

Physical Stamina

Job description

Overview

Magnolia St. Louis, a Tribute Portfolio Hotel, was originally built in 1924 as the Mayfair Hotel by Charles Heiss and shines brightly as the crown jewel of downtown hospitality and sophistication. It is the site of many historical firsts, including the first female general manager in St. Louis and the birthplace of “chocolates on a pillow” by cinematic icon, Cary Grant. Here, each of our 182 guest rooms, including the lavish Cary Grant and Presidential Suites, provide one of downtown St. Louis’s only boutique experiences. Visit us at www.magnoliahotels.com/stlouis. Robie’s is the popular restaurant outlet in the Magnolia.

Responsibilities

The core Duties & Responsibilities of the Server - AM include:

• Set the food and beverage stations according to the set design for the service period to be set and ready prior to the start of the serving period.
• Keep serving stations stocked and clean during the service period. This includes china, glass, and silver as well as food and beverage.
• Bus tables as guests depart, clear, clean, and set for other guest use.
• Take care of special requests from guests.
• Complete opening and closing side duties.
• Maintain cleanliness of Lounge seating and serving areas during the service period.
• Adhere to Hotel food sanitation policies and procedures when handling food and beverage.
• Practice proper service recovery techniques and resolve any guest issues to the guest’s satisfaction. Ask for assistance from management if necessary.
• Inform your manager or supervisor of any problems with food or beverage products.
• Adhere to Food & Beverage department safety standards, particularly when in the Kitchen area.
• Properly handle all chemicals and cleaning agents, particularly when around food.
• Report any injury, no matter how minor, to your supervisor or manager.
• Other duties as assigned which may include performing duties other than those listed in this position description in the Food & Beverage department or other department in the Hotel.

Qualifications

• Previous food and beverage, serving counter, or buffet experience in an operation with considerable guest contact.
• Bartending experience - knowledge needed.
• Ability to follow Hotel food and beverage policies regarding sanitation, portion control, serving, storing, food handling, and side work.
• Willingness to interact with guests in a friendly, welcoming manner throughout the shift.
• Willingness to assist in all areas of the Food & Beverage department.
• Physical ability to perform the functions of the position.