AM Server

Generation Hospitality Group; Bozeman (MT); On-site; USD 25,000 - 35,000; Full time

Job summary

Hilton Garden Inn Bozeman is seeking a server to provide courteous table service, take and relay orders, and ensure a pleasant dining experience. The role includes greeting guests, delivering meals, and assisting with dining room duties in a full-service hotel restaurant.

Candidates should be at least 16 years old (21+ to serve alcohol) and complete the restaurant training course. Prior server experience is preferred, with opportunities to train new hires as needed.

Qualifications

• Must have excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Responsibilities

• Greets customers as they are seated and ensures table is clean with utensils and napkins.
• Distributes menus and presents daily specials.
• Takes orders and delivers to the kitchen.
• Delivers food and beverages to tables and other items as requested.
• Ensures food is prepared correctly and to customers’ satisfaction.
• Collects plates and clears tables; prepares checks and handles payments.
• Assists with other restaurant tasks as needed.

Skills

Interpersonal skills

Customer service

POS system operation

Education

16+ years old

21+ to serve alcohol

restaurant training

Tools

POS systems

Job description

About Hilton Garden Inn Bozeman We're off I-90, under three miles of Montana State University and downtown Bozeman, and walking distance from a choice of restaurants. It's 15 minutes to the Museum of the Rockies, and Bozeman Yellowstone International Airport (BZN) is 9 miles away via our free shuttle (6am - 11pm). Enjoy our restaurant, indoor pool, and 24-hour convenience shop.

Job Summary

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, training new hires to do the same, and ensuring that patrons have a pleasant dining experience.

Duties/Responsibilities

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to the kitchen.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers’ checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Required Skills/Abilities

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education And Experience

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Must successfully complete the restaurant's training course.

Physical Requirements

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.