AM Room Attendant: Hotel Housekeeping Pro

Relais & Châteaux; Baltimore (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

The Ivy Hotel in Baltimore is seeking an AM Room Attendant to uphold the highest standards of cleanliness in guest rooms and public spaces. Previous hotel housekeeping experience is required to join our team.

As part of our housekeeping crew, you will clean rooms, restock amenities, assist guests, and report maintenance issues with a focus on safety and discretion. Weekend and holiday shifts may be involved.

Qualifications

• Proven experience as a Room Attendant in a hotel setting.
• Strong attention to detail and commitment to high cleanliness standards.
• Excellent customer service with a friendly and professional demeanor.
• Ability to work efficiently with minimal supervision.
• Physical stamina and flexibility to work weekends and holidays.

Responsibilities

• Clean and prepare guest rooms according to established standards.
• Maintain the cleanliness of hotel common spaces and back of house areas.
• Ensure rooms are stocked with necessary amenities.
• Report maintenance issues or deficiencies to the appropriate department.
• Handle guest requests promptly and professionally.
• Maintain confidentiality and security of all guest rooms.
• Collaborate with team members to ensure efficient room turnover.
• Adhere to all safety and sanitation protocols.
• Perform any additional tasks as requested by management.

Skills

Attention to detail

Customer service

Time management

English proficiency

Job description

The Ivy Hotel in Baltimore is seeking an AM Room Attendant to uphold the highest standards of cleanliness in guest rooms and public spaces. Previous hotel housekeeping experience is required to join our team.

As part of our housekeeping crew, you will clean rooms, restock amenities, assist guests, and report maintenance issues with a focus on safety and discretion. Weekend and holiday shifts may be involved.