AM Room Attendant

Hyatt Hotels; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated housekeeping staff to ensure exceptional cleanliness and guest satisfaction. This role involves thorough cleaning, restocking amenities, and maintaining a welcoming environment for guests. Ideal candidates will possess strong customer service skills and the ability to work independently in a fast-paced setting. Join a supportive team where your contributions will be valued and rewarded. If you're ready to embrace this challenge, we invite you to apply and be part of a dynamic work environment.

Qualifications

• Six months experience in a similar position.
• Ability to work well with people and handle pressure.

Responsibilities

• Dust and clean all surfaces, including furniture and fixtures.
• Vacuum carpets and mop floors as needed.
• Restock and replace guest room amenities.

Skills

Customer Service Skills

Fluency in English

Physical Ability

Ability to Handle Pressure

Self-Motivation

Education

High School Diploma

Job description

JOB SCOPE

Responsible for thorough cleaning and replacing amenities for 13 room credits per day. Other duties as required.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Responsibilities:

• Dust all surfaces including furniture, shelves and inside drawers.
• Vacuum carpets, moving light furniture when needed.
• Sweep and mop floors, spot clean walls.
• Wash and dry sinks, vanities, tubs, shower stalls, toilet bowls, wall and floor tiles, amenity hardware etc.
• Clean mirrors and shine all bathroom fixtures.
• Wash shower curtains or call for replacement when needed.
• Clean and disinfect telephones, remote controls and handles.
• Remove garbage and clean trashcans.
• Dust/wipe all room furniture, fixtures and equipment.
• Make beds and replace bed pads when necessary.
• Ensure all linens are clean and in good condition.
• Restock terry items including bathrobes and slippers.
• Replace guest room amenities as needed, including bathroom supplies, coffee supplies at minibar, and closet materials.
• Deodorize rooms and adjust heating/AC settings.
• Report items in need of replacement or repair to the office.
• Review and complete job-related documents accurately and promptly.
• Report any guest complaints.
• Stock and maintain the cleanliness of the cart daily.

Qualifications:

• Six months experience in a similar position.
• Fluency in English.
• Excellent customer service skills.
• Ability to work well with people, handle pressure, and work independently.
• Physical ability to walk, bend, stand for long periods, and lift up to 50 lbs.
• Ability to think strategically and create solutions to complex situations.
• Self-motivated and able to exert control over one's motivation and behavior.

Desirable:

• High School diploma.
• Housekeeping experience in an upscale NYC property.
• Multilingual abilities.

Salary Range: $28.4044 - $37.8726 per hour.