AM Restaurant Server - Guest-Focused Service & POS Expert

Hilton Garden Inn Naperville/Warrenville; Warrenville (IL); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insu

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

Hilton Garden Inn Naperville/Warrenville in Warrenville, IL is seeking an AM Restaurant Server to provide courteous food and beverage service and uphold brand standards.

You will take orders, set and clear tables, ensure guest satisfaction, and assist with related duties such as bartending during peak periods. Familiarity with POS systems and a TIPS certification is preferred. This role offers opportunities for growth through supervision paths.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPs certification preferred.

Responsibilities

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Guest service

Food & beverage experience

Education

High School diploma or equivalent

Tools

POS systems

Job description

Hilton Garden Inn Naperville/Warrenville in Warrenville, IL is seeking an AM Restaurant Server to provide courteous food and beverage service and uphold brand standards.

You will take orders, set and clear tables, ensure guest satisfaction, and assist with related duties such as bartending during peak periods. Familiarity with POS systems and a TIPS certification is preferred. This role offers opportunities for growth through supervision paths.