AM Restaurant Server - Create Memorable Guest Moments

Kimpton Hotels & Restaurants; Winston-Salem (NC); Presencial; USD 5500 - 8300; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Medical/dental/vision insurance

401k

Resumo da oferta

The Katharine Brasserie & Bar at Winston-Salem welcomes a guest-focused team member to provide attentive service and menu knowledge. The role emphasizes creating personal experiences for guests while maintaining efficiency and hospitality standards.

Benefits are described in the posting and include a comprehensive package with time off and health insurance. This position supports a vibrant hotel restaurant culture and requires the ability to work mornings, weekends, and holidays as needed.

Qualificações

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work mornings, weekends, and holidays when needed.

Responsabilidades

• Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
• You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
• Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.
• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
• Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
• Perform sidework.
• Open bottled wine for guests (wine service).
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend all company and restaurant required trainings and meetings.
• Maintain constant communication with support staff and management.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do.

Descrição da oferta de emprego

The Katharine Brasserie & Bar at Winston-Salem welcomes a guest-focused team member to provide attentive service and menu knowledge. The role emphasizes creating personal experiences for guests while maintaining efficiency and hospitality standards.

Benefits are described in the posting and include a comprehensive package with time off and health insurance. This position supports a vibrant hotel restaurant culture and requires the ability to work mornings, weekends, and holidays as needed.