AM Restaurant Server

Stonebridge Companies; South San Francisco (CA); Vor Ort; USD 22.000 - 31.000; Vollzeit

Zusammenfassung

Hilton Garden Inn - South San Francisco is seeking a Restaurant Server to deliver food and beverage service to guests in a hotel setting, maintain knowledge of menu, promotions, and safety standards.

The role requires a high school diploma or equivalent, 1–2 years related experience, proficiency in English, and the ability to stand for long periods and lift up to 50 pounds; employees must adhere to dress code and present a professional appearance.

Qualifikationen

• Must speak, read and write proficient English.
• High school diploma or equivalent with 1–2 years of related experience.
• Ability to respond to guest requests promptly and professionally.

Aufgaben

• Take guest food and beverage orders and input in POS system.
• Deliver food and beverages to tables promptly.
• Maintain knowledge of menu, promotions, and specials.
• Ensure guest satisfaction throughout the meal service.
• Serve alcohol and non-alcoholic beverages in accordance with regulations.
• Keep serving station stocked and perform side-work as needed.

Kenntnisse

Customer service

Communication

Teamwork

Attention to detail

Initiative

Ausbildung

High School diploma or equivalent

Tools

POS system

Jobbeschreibung

## AM Restaurant ServerApply: Hilton Garden Inn - South San Francisco: Full time: Posted Today: R0033678# **City, State:**South San Francisco, CaliforniaHourly Wage: $19.00The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. **ESSENTIAL DUTIES AND RESPONSIBILITIES:*** Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.* Respond to guest requests in a timely, friendly and efficient manner. .* Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.* Retrieve and deliver food and beverage orders in a timely manner.* Ensure guest satisfaction throughout the meal service.* Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations.* Ensure serving station is well-stocked at all times.* Perform side work and any other duties as designated by supervisor.* Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.* Maintains high standards of personal appearance and grooming, which include compliance with the dress code.* Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. **DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE** To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work:* Demonstrates accuracy and thoroughness.* Monitors own work to ensure quality.* Provides the best possible service to clients and customers.# Associate demonstrates acceptable PRODUCTIVITY standards* Meets or exceeds productivity standards.* Produces adequate volume of work efficiently in a specific time. # Associate demonstrates excellent CUSTOMER SERVICE SKILLS* Responds to requests for service and assistance.* Demonstrates the desire and ability to provide high quality service to both internal and external customers.* Solicits customer feedback to improve service. Associate demonstrates INITIATIVE* Asks for and offers help when needed.* Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance* Takes responsibility for own actions.* Performs work with little or no supervision; works independently.* Can be relied upon regarding task completion and follow up. **EDUCATION AND EXPERIENCE REQUIREMENTS**: High School diploma or equivalent and/or one – two years related experience and/or training. **QUALIFICATIONS*** Ability to read and comprehend simple instructions, short correspondence, and memos.* Ability to write simple correspondence.* Must speak, read and write proficient English. **WORK ENVIRONMENT:**The work environment normally entails the following:* Indoor work environment* Minimal to moderate noise levels consistent with hotel environment Top of Form**PHYSICAL DEMANDS:**During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes.Position is expected to:• Stand more than 2/3 of the time• Walk more than 2/3 of the time• Sit less than 1/3 of the time• Reach with hands and arms more than 2/3 of the time• Lift up to 50 pounds. • Push / pull up to 50 pounds.Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.