AM Restaurant Host - PT Weekends

Omni Hotels & Resorts; Tucson (AZ); On-site; USD 16,531 - 22,041; Part time

Job summary

Omni Tucson National Resort & Spa, a four-diamond luxury property, sits at the foothills of Tucson's Santa Catalina Mountains. The Restaurant Host supports a high-volume, guest-focused dining operation and ensures guests are greeted warmly, seated promptly and guided to exceptional service.

This part-time weekend role requires friendly, reliable individuals who communicate clearly in English, maintain professional appearance, and help sustain Omni's standards.

Qualifications

• Must be available to work weekends (Fri–Sun).
• Strong English communication skills, both verbal and written.
• Prior customer service experience preferred.
• Must comply with compensation acknowledgment and tip reporting guidelines.
• Must have and maintain Food Handlers and TIPS certifications.
• Ability to multitask while delivering friendly service.

Responsibilities

• Greet guests and members entering the restaurant with a pleasant smile and superior customer service.
• Seat guests and assign servers.
• Answer phone and record reservations; handle all call-in orders.
• Monitor dining room seating availability and cleanliness.
• Inform guests about daily and weekly specials.
• Attend department meetings and required company training.

Skills

English communication

Customer service

Multitasking

Food Handlers Certification

TIPS Certification

Weekend availability

Job description

Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms.

The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa.

RESTAURANT HOST - PART TIME WEEKENDS

To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards.

RESPONSIBILITIES

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with our standards.
• Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Introduce and assign server to guests.
• Thank every guest upon departure and invite them to return.
• Control heavy volume at Restaurant entrance.
• Section off any reservations and server section.
• Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests.
• Assist servers when needed.
• Answer phone and record reservations. Handle all call-in orders.
• Effectively communicate reservations to MOD and Chef.
• Maintain knowledge of the resort property.
• Inform the guests about daily and weekly specials.
• Tend to and anticipate guests' needs.
• Restock silverware.
• Responsible for familiarization of the menu.
• Perform and complete shift checklist.
• Attend department meetings and other required company training.
• Perform any other duties as assigned by the restaurant manager.

REQUIREMENTS

• Must be available to work weekends - Friday, Saturday and Sunday.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
• Prior customer service experience preferred.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must have and maintain current Food Handlers and TIPS certifications. Must be able to multitask.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.