AM Parts Specialist

Fogg Filler Company LLC; Holland (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental programs

Life Insurance

Paid Time Off

Retirement Savings Plan

Job summary

Fogg Filler Company LLC, a ProMach brand, seeks a talented AM Parts Specialist to manage aftermarket parts for customers. You will work with the parts manager to fulfill orders, determine correct parts, and coordinate large projects through engineering and production.

The role requires strong communication, organizational skills, and the ability to lift up to 50 pounds. You will input data accurately, maintain customer files, and respond to calls and emails promptly.

Qualifications

• Must be self-motivated with good organizational skills.
• Positive attitude and strong customer service skills.
• Excellent communication skills and willingness to learn.
• Ability to lift 50 pounds.
• Good computer skills including word processing, data analysis and spreadsheets.

Responsibilities

• Handle parts order fulfillment with the parts manager.
• Determine correct parts needed by contacting Fogg customers.
• Coordinate and project manage large scale engineering/production projects.
• Enter accurate parts information into the system for quotes and orders.
• Maintain customers' engineering files for future inquiries and updates.
• Take customer calls and emails for parts requests and provide timely quotes.
• Maintain positive relationships with customers and support ongoing needs.
• Other duties as needed.

Skills

Self-Motivated

Organizational skills

Positive attitude

Communication skills

Willingness to learn

Ability to lift 50 lbs

Computer skills

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Fogg is a world leader in the design and manufacture of gravity, rotary filling, rinsing, capping and enclosure systems for free-flowing liquids. Fogg will engineer your system specifically to meet your production requirements – with contoured stainless steel filler bowls from 2-12 ft diameter, 1-120 filling valves, fill 10-1000 bpm, integrated rinser and/or capping systems, machine guarding with HEPA filtration. They endeavor to combine skilled craftsmen with innovative management to offer their customers a quality team known for outstanding machinery and service worldwide. Fogg is a product brand of ProMach, a global leader in packaging line solutions. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia. For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com.

JOB DESCRIPTION

Fogg Filler is seeking a talented AM Parts Specialist. The position is responsible for handling all details involving Fogg Filler Company customers for after-market parts requirements.

• Work in parts order fulfillment assisting the parts manager.
• Works with Fogg customers to determine the correct parts needed.
• Coordinates and project manage large scale projects through the engineering and production processes.
• Enter accurate parts information into our computer system to process customers’ quotes/orders.
• Updates and maintains customers engineering files to ensure accurate information for future inquires.
• Take customer phone calls and e-mails for Fogg machinery parts requests.
• Provide project quotes for customer requests in a timely manner and follow up.
• Maintain positive relationships with existing customers.
• Other duties as needed.

JOB REQUIREMENTS

• Self-Motivated and good organizational skills.
• Positive attitude and good customer service skills.
• Must have excellent communication skills and willingness to learn.
• Ability to lift 50 pounds.
• Requires good computer skills which include knowledge of word processing, data analysis and spreadsheet applications, legible handwriting, must be able to work in a team-oriented environment, strong focus on detail and documentation.

BENEFITS

Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment. Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matter. Placement within your salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay. Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace. #FOGGF Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast‑paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

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ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow.

We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation.

Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.