AM Parts Sales Rep

Federal Mfg., LLC; Waukesha (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical and dental coverage

Life insurance

Generous paid time off

401(k) retirement plan with company-m\

Job summary

ProMach is seeking a skilled Parts Sales professional to handle quotations, delivery schedules, and order entry for machinery parts. You will develop aftermarket parts lists, analyze customer machinery, and provide technical guidance to ensure accurate pricing and on-time shipments.

The role requires 4+ years in machinery sales or service, an Electro-Mechanical Associates degree, and strong communication and interpersonal skills.

Qualifications

• 4+ years experience in machinery manufacturing, technical field service, or machinery sales.
• Associates Degree (2 year) in Electro-Mechanical.
• General: Good verbal and written communication skills.

Responsibilities

• Promote aftermarket machine parts by developing contacts/relationship with customers.
• Analyze the customer’s existing machinery and develop an aftermarket parts list for the customer’s needs.
• Receives telephone requests from customers or service for part price quotations and delivery schedules for quoted parts.
• Uses Syteline system to retrieve customer part information, stock status, and process orders for procurement and shipment.
• Independently research information to provide correct part and price information with relevant manuals and coordination with service/engineering/production.
• Provide answers regarding machine parts and availability to customers and follow up on shipments.

Skills

Verbal and written communication

Interpersonal skills

Computer skills (Word/Excel)

Education

Associates Degree in Electro-Mechanical

Tools

Syteline system

Microsoft Office (Word/Excel)

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey. Do we have your attention? Keep reading. Under broad direction, handle customer orders for machinery parts by providing quotations, delivery schedules and order entry for procurement and shipment. Under general supervision, handle machinery conversion programs for customers that include soliciting replacement parts, Preferred PM Service Contracts which may include Federal service technician support, machinery retrofit parts, and associated training. Will develop machinery rebuild programs, for customers, to support various Preventative Maintenance programs.

JOB DESCRIPTION:

• Effectively promote (sell) aftermarket machine parts by developing contacts/relationship with customers.
• This involves analyzing the customer’s existing machinery and developing an aftermarket parts list customer’s potential "needs list" before contacting the customer.
• Receives telephone requests from customers or company service department for part price quotations and delivery schedule for quoted part.
• Uses computer and Syteline system to retrieve customer part information, stock status, and process order for procurement and shipment.
• Independently researches all information necessary to provide the customer with correct part and price information which includes proper part/price identification by utilizing various machine manuals, interfacing with service department and/or engineering and/or production department(s) and/or sales department.
• Provide answers regarding machine parts and availability to customers.
• Provide continued post sales follow up to ensure part(s) scheduled customer shipment date is met.
• Provide customers with post sales follow-up regarding delays in original ship dates or any other concerns.
• Act as a technical resource for customers or engineering or other employees or other plant departments to address and resolve inquiries.
• Regular attendance and daily punctuality are necessary for performing the job.

ADDITIONAL RESPONSIBILITIES:

• Update and maintain machinery manuals regarding parts.
• May walk through special or crucial orders to ensure these orders are expedited and handled correctly for shipment.
• Performs additional duties and assignments as directed by management.

MINIMUM QUALIFICATIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 4+ years experience in machinery manufacturing, technical field service, or machinery sales.
• Training/Education: Associates Degree (2 year) in Electro-Mechanical.
• Or comparable direct job experience.
• General: Good verbal and written communication skills.
• Good computer skills (Microsoft Office - Word/Excel).
• Good interpersonal skills and ability to successfully handle a multi-tasked role.

What's in it for you?

• Total compensation includes your salary
• comprehensive medical/dental programs
• life insurance
• a generous paid time off program
• retirement savings plan with a company match

And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times.

We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

Please contact us to request accommodation.

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products.

At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine - whether creative, strategic, technical, or persuasive - offering opportunities to shape your career in exciting directions. You'll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation. Our mission - to help customers protect their reputations and grow consumer trust - along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.

ProMach is an Equal Opportunity Employer.

Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States.

Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.