AM Barista

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated individual to join their team at a luxury hotel in northern Atlanta. This role focuses on delivering exceptional customer service in a vibrant Lobby Bar environment. The ideal candidate will have a passion for providing top-notch service, with the ability to brew gourmet coffee and handle cash transactions efficiently. With a strong emphasis on creating memorable experiences for guests, this position offers an exciting opportunity to work in a dynamic setting that combines leisure and business. Join a team that values quality and customer satisfaction, and be part of a thriving community.

Qualifications

• 1+ year of customer service experience required.
• Knowledge of brewing gourmet coffee and specialty beverages is necessary.

Responsibilities

• Provide friendly customer service and maintain a clean Lobby Bar.
• Up-sell beverages and pastries while accurately processing transactions.

Skills

Customer Service

Coffee Brewing

Cash Handling

Education

TIPS Certification

Servsafe Food Handler Training Certification

Job description

Location

Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.

Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.

Job Description

The candidate will be responsible for providing efficient and friendly customer service at all times and maintaining a clean, professional, top quality Lobby Bar.

Responsibilities

• Up-sell beverages, pastries and other selections, accurately process transactions, and provide excellent service to all guests.
• Knowledge of brewing gourmet coffee and other specialty beverages is required.

Qualifications

• Coffee shop experience strongly preferred but not required.
• Cash handling experience preferred.
• At least one year of customer service experience.
• Open availability to work all shifts, including AM, PM and mid shifts, weekends and holidays.
• Ability to lift at least 30lbs and stand for extended periods of time.
• TIPS certification required.
• Servsafe Food Handler Training Certification required.