Alumni Travel Program Manager

Massachusetts Institute of Technology; Cambridge (MA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Massachusetts Institute of Technology in Cambridge, MA, invites applications for the Alumni Travel Program Manager position within the Alumni Association. The role oversees about 20 curated alumni trips yearly, blending faculty expertise with distinctive MIT experiences to deepen alumni engagement and generate sustainable revenue.

You will balance alumni relations, financial sustainability, and risk management while coordinating travel logistics, working with stakeholders across MIT, and using

Qualifications

• Bachelor's degree required and four+ years in program or operations management.
• Experience in service-oriented settings, travel/hospitality, or events preferred.
• Strong financial acumen with budgeting and forecasting abilities.
• Excellent written and verbal communication and relationship-building skills.

Responsibilities

• Oversee about 20 curated alumni trips annually, blending faculty expertise and MIT experiences.
• Manage travel logistics, budgets, risk, and compliance for programs.
• Collaborate with MIT Alumni Association, faculty, and stakeholders.
• Monitor revenue generation and financial sustainability of the travel program.

Skills

Budget management

Financial forecasting

Project management

CRM systems

Data analysis

Microsoft Office

Communication skills

Interpersonal skills

Stakeholder collaboration

Education

Bachelor's degree

Tools

Salesforce

Qualtrics

Budget software

Database

Microsoft Office

Job description

ALUMNI TRAVEL PROGRAM MANAGER, Alumni Association CEO, strengthens alumni engagement and generates sustainable revenue for the Institute; manages approximately 20 curated trips annually, combining faculty expertise, distinctive educational content, and carefully designed MIT experiences that reinforce alumni connection to the Institute; balances alumni relations, financial sustainability, operational excellence, educational impact, and risk management as core priorities; and identifies opportunities to expand participation, reach, and revenue.

Job Requirements

• REQUIRED: Bachelors degree; a minimum of four years of professional experience in program or operations management in a service-oriented field, preferably in the travel industry, hospitality, or event management; knowledge of international travel logistics and regulations; success managing programs or operations for a service-oriented organization; sound judgement, discretion, and problem-solving skills; ability to remain calm and effective while managing complex, sensitive, and time-sensitive situations; strong financial acumen; comfort with budget management and financial forecasting; excellent project management skills; attention to detail; superior written and verbal communication skills; strong interpersonal and relationship building skills; demonstrated ability to collaborate across diverse stakeholders; and proficiency with technology platforms, including CRM systems (Salesforce), data analysis tools, Microsoft Office, and web-based applications.
• PREFERRED: Experience with survey/analytics platforms, such as Qualtrics; experience with budget management software and database; familiarity with educational programming and adult learning principles; experience in high education, nonprofit sector, or alumni relations.

Willingness to travel domestically and internationally occasionally.

This is a hybrid position with a combination of on-campus and remote work.

Working at MIT offers opportunities that just aren't found anywhere else, including generous and unique benefits that help to ensure that MIT employees are healthy, supported, and enjoy a fulfilling work/life balance. Discover more about what it's like to work at MIT. We welcome people from all walks of life to bring their talent, ideas, and experience to our community. We strongly encourage applications from individuals from all identities and backgrounds like yours. If you want to be part of our exceptional, multicultural, collaborative, and inclusive community, then take a look at this opportunity.

MIT provides pay ranges representing its good faith estimate of what the Institute reasonably expects to pay for a full time position at the time of posting (if you are applying for a part time salaried job, you will need to prorate the posted pay range). The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements. This pay range represents base pay only and does not include any other benefits or compensation.