Alumni Engagement & Volunteer Programs Lead

The New School; Tyrone (Blair County); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Tuition waiver

Retirement plan

Job summary

The New School is seeking an Assistant Director of Alumni and Volunteer Engagement to create and grow university-wide alumni volunteer programs, emphasizing mentorship, career engagement, and regional/community outreach.

Reporting to the Director, you will recruit, train, and support volunteers, coordinate reunion operations, and collaborate across divisions to foster lifelong engagement with students and alumni.

Qualifications

• A minimum of three years of relevant professional experience in higher education, nonprofit advancement, alumni relations, community engagement, volunteer management, or another mission-driven environment.
• Exceptional organizational, verbal, written, and interpersonal communication skills, with strong attention to detail.
• Strong relationship-building and collaboration skills, with the ability to work effectively across departments, academic units, and teams.
• Demonstrated proficiency with CRM systems, event registration tools, online community platforms, or comparable technologies.
• Experience developing career, mentoring, professional networking, or student-to-alumni engagement programs preferred.
• Ability to independently and collaboratively manage multiple programs, events, communications projects, partnerships, stakeholders, and deadlines in a frequently evolving environment.
• Commitment to accessible, inclusive, and audience-centered engagement.
• Availability to work some evenings and weekends and travel occasionally, as required.

Responsibilities

• Design and manage alumni-to-student mentoring, career networking, and professional-development initiatives in partnership with Career Services, the schools, faculty, and campus offices.
• Support the Director of Alumni and Volunteer Engagement in developing a comprehensive regional and local engagement strategy by developing priority alumni lists, segmented engagement strategies, and industry-based communities based on expertise, affiliation, career stage, volunteer history, and engagement interests.
• Build and support mentoring, career, industry, regional, affinity, and interest-based communities across The New School Network and other approved digital platforms.
• Represent Alumni Engagement at university programs, volunteer activities, alumni events, and institutional gatherings.
• Manage alumni digital platforms, including LinkedIn and Graduway, and develop digital strategies that promote interaction, knowledge sharing, professional connection, and engagement.
• Partner with schools and campus offices to increase awareness, adoption, and effective use of alumni digital platforms; monitor participation, assess engagement, gather feedback, and recommend improvements.
• Write, edit, and proofread clear, compelling, inclusive, and accessible alumni volunteer communications.
• Enter and review alumni data in the Salesforce CRM to improve the accuracy and completeness of alumni career, employer, title, industry, volunteer, event, committee, mentoring, engagement, and contact information.

Skills

Relationship building

Organizational skills

Communication

Collaboration

CRM systems

Event planning

Tools

CRM systems

Event registration tools

Online community platforms

Job description

The New School is seeking an Assistant Director of Alumni and Volunteer Engagement to create and grow university-wide alumni volunteer programs, emphasizing mentorship, career engagement, and regional/community outreach.

Reporting to the Director, you will recruit, train, and support volunteers, coordinate reunion operations, and collaborate across divisions to foster lifelong engagement with students and alumni.