Alumni Engagement & Operations Lead (Hybrid)

Case Western Reserve University; Cleveland (OH); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Case Western Reserve University is seeking an Engagement and Business Operations Coordinator to strategize alumni events, coordinate budgets and procurement, and support the Office of Alumni Relations with communications, planning, and event logistics.

You will implement customized alumni engagement programs, manage licenses and vendor relationships, and ensure smooth operations while supporting cross-functional partners.

Qualifications

• 5 years of work experience in office administration, customer service, or related field.
• Experience tracking and analyzing metrics for events or programs.
• Experience in nonprofit or university settings; budget management is preferred.

Responsibilities

• Manage budgets, travel, reimbursements, and office operations for the Office of Alumni Relations.
• Produce weekly event registration reports and evaluate impact using survey metrics.
• Serve as main contact for alumni relations email and phone; manage office supplies and transactions.
• Coordinate relationships with affinity partners and vendors for alumni programs.

Skills

Communication

Interpersonal skills

Autonomy

Teamwork

Problem solving

Office etiquette

Time management

Discretion with sensitive information

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Google Suite

Job description

Case Western Reserve University is seeking an Engagement and Business Operations Coordinator to strategize alumni events, coordinate budgets and procurement, and support the Office of Alumni Relations with communications, planning, and event logistics.

You will implement customized alumni engagement programs, manage licenses and vendor relationships, and ensure smooth operations while supporting cross-functional partners.