Alumni Coordinator

Casa Palmera; San Diego (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

Casa Palmera in Del Mar, CA, seeks a dedicated Alumni Services Coordinator. You will meet with clients at inpatient and outpatient levels, explain alumni programs, and maintain discharge records to ensure continuity of care.

You will coordinate alumni communications and events, build and maintain a current database, and collaborate with the Aftercare Coordinator and Business Development to expand resources while staying HIPAA compliant.

Qualifications

• Strong communication and interpersonal skills.
• Familiarity with HIPAA compliance and patient privacy.
• Experience maintaining databases and scheduling.
• Proficiency in Word and Excel.
• Flexibility to work weekends if required.

Responsibilities

• Meet with clients to provide information on alumni services.
• Maintain a database with alumni contact and demographic information.
• Coordinate alumni email/newsletter communications.
• Coordinate alumni events.
• Collaborate with Business Development, Aftercare Coordinator and Financial Planner to expand resource network.
• Routinely contact alumni to check in and gather data on target indicators.

Skills

Communication skills

HIPAA compliance knowledge

Database management

MS Word & Excel

Client relations

Education

High School Diploma

Bachelor's/Master's degree preferred

Tools

MS Word

Excel

Job description

Position Summary:

Responsible for the development and elaboration of Alumni Services. Meets with clients at both inpatient and outpatient levels of care to familiarize them with alumni program before they discharge. Works closely with Aftercare Coordinator to maintain an accurate and up-to-date database on clients discharging from the program. Responsible for the organization and execution of alumni events and communications on behalf of the Organization. Conducts regular check-ins with alumni and gathers relevant data. Collaboration with Business Development team to expand the organization’s resource base.

Essential Job Functions:

• Meets with clients on a regular basis to provide information on alumni services.
• Maintains a database with contact and demographic information on program alumni.
• Maintains an accurate calendar of scheduled discharges and works closely with Aftercare Coordinator to ensure Alumni Services are accessible to client post-discharge.
• Routinely contacts alumni to check in and obtain information on target indicators (including abstinence or other relevant items).
• Responsible for the coordination of alumni email/newsletter communications.
• Responsible for the coordination of alumni events.
• Participation in networking events.
• Be familiar with all HIPAA laws and ensure all communication is HIPAA compliant.
• Works closely with Business Development staff, Aftercare Coordinator and Financial Planner to ensure superior coordination of care and expand resource network.

Knowledge, Education, & Experience:

• Recommended High School Diploma. Bachelor’s/Master’s degree preferred.
• 2 years’ experience in general office and/or behavioral health environment preferred.
• Experience in Word and Excel

Employment Status: Full time

Schedule: Flexible schedule. Must be able to work weekends.

Work location: Del Mar, CA

Compensation range: $23-27 hourly