Alterations Specialist — Perfect Fits & Exceptional Service

Von Maur; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur in Madison, WI is seeking an Alterations Associate to provide expert alterations for a diverse range of women’s garments, from formal dresses with beading to tailored pieces. You will greet customers, measure and fit, sew, and repair garments while maintaining a clean work area and delivering exceptional service.

We offer generous benefits, a merchandise discount, a 401(k), and opportunities for internal advancement in a culture that prioritizes employees and customer satisfaction.

Qualifications

• Professional competence in basic and most advanced alterations.
• Ability to measure, fit, mark, and pin garments according to customer specifications.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer.
• Measure, fit, mark, and pin garments according to customer specifications.
• Disassemble, sew and/or reassemble garments according to measurements taken during fitting – use iron and steamer to prepare garments for customers.
• Repair damaged or defective merchandise.
• Garment work may range from basic to moderately difficult sewing/alteration procedures.
• Maintain a clean department and work area.

Skills

Alterations

Customer service

Attention to detail

Tools

Sewing machine

Job description

Von Maur in Madison, WI is seeking an Alterations Associate to provide expert alterations for a diverse range of women’s garments, from formal dresses with beading to tailored pieces. You will greet customers, measure and fit, sew, and repair garments while maintaining a clean work area and delivering exceptional service.

We offer generous benefits, a merchandise discount, a 401(k), and opportunities for internal advancement in a culture that prioritizes employees and customer satisfaction.