Alterations Manager

Saks Fifth Avenue Llc; Town of Florida, Westchester (NY, IL); On-site; USD 85,808 - 107,260; Full time

Benefits offered by this job

Employee discount

Benefits

Job summary

Saks Global Greenwich is seeking an Alterations Manager to lead the Alterations Associates at Greenwich and Neiman Marcus Westchester, delivering exceptional service to a luxury clientele.

Under the Assistant General Manager of Operations, you will organize processes, drive performance, recruit and develop staff, and uphold Saks' standards of excellence with a strong focus on fitting and tailoring high-end garments.

Qualifications

• 4 year degree preferred.
• 3+ years of management experience in operations.
• Fitting/tailoring experience in luxury merchandise preferred.
• Able to fit and perform alterations on a wide range of garments.
• Knowledge of alterations industry and luxury fabrication.
• Proficient in Word, Excel and related tech.

Responsibilities

• Organize and build structural processes.
• Drive positive outcomes through objectives and measuring progress.
• Create a professional work environment by communicating standards of excellence.
• Create effective teamwork between selling organization and the Alterations department.
• Maintain a high level of customer service by recruiting, training, and developing associates.
• Deliver ongoing education, assessment and feedback to associates; ad hoc duties as needed.

Skills

Fitting/tailoring

Management

MS Word/Excel

Education

4 year degree

Job description

## Alterations ManagerApplylocations: SF\_0672\_GREENWICH FLtime type: Full timeposted on: Posted Todayjob requisition id: R-108126Salary Range $85,808 - $107,260\***Job Description:******WHO WE ARE:****Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail. ****YOU WILL BE:****Under direction from the Assistant General Manager of Operations, the Alterations Manager is responsible for providing leadership and support to all of the Alterations Associates in our Saks Fifth Avenue Greenwich and our Neiman Marcus Westchester locations in order to provide outstanding service and meet the demands of the clients and selling organization.****WHAT YOU WILL DO:***** Organize and build structural processes* Drive positive outcomes through objectives and measuring and monitoring progress and results successfully* Create a professional work environment by communicating and exemplifying our company's standards of excellence.* Create effective teamwork between the selling organization and the Alterations department.* Maintain a consistently high level of customer service within the department by recruiting, selecting, training, and developing quality professional Alterations Associates.* Deliver ongoing education, assessment and performance feedback to associates with regard to quality, productivity, service and alterations policy and procedures* Ad hoc responsibilities as needed****WHAT YOU WILL BRING:***** 4 year degree preferred.* 3+ years of management experience with comparable volume or a proven track record of success managing operations workforce and achieving results* Fitting/tailoring experience in high-end or luxury merchandise setting is preferred, not required* Ability to fit and perform alterations on a wide range of garments is preferred, not required* Knowledge of Alterations industry including fabrication and styling of luxury merchandise.* Proficiency in utilizing available technology, Word, Excel etc. is required. Must be flexible in scheduling as the business needs evening weekend and holiday schedules.****YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:***** Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate* Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)* An amazing employee discount****YOUR LIFE AND CAREER AT SAKS GLOBAL:***** Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate* Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)* An amazing employee discount****Benefits:**** We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).**Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact a recruiter.**Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors. **Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact** **[e-mail]****.** Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.