ALTERATIONS DEPARTMENT MANAGER - NORTH POINT MALL

Von Maur; Alpharetta (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No holiday hours

Promote from within

Job summary

Von Maur in Alpharetta, GA is seeking an Alterations Department Manager to lead a team delivering high‑quality garment alterations and exceptional customer service. You will ensure final products fit perfectly and oversee daily operations of the alterations shop.

Ideal candidates bring deep alterations knowledge, strong leadership, and a passion for developing staff while maintaining efficient, accurate workmanship. This role offers growth within a family‑owned retailer known for service.

Qualifications

• Candidates must be professionally competent in all basic and most advanced alterations.

Responsibilities

• Motivate associates to deliver outstanding garments and customer service and train, coach and lead by example
• Execute all duties of an alterations associate and ensure garments are completed accurately and timely
• Develop alterations associate's skills to meet department goals
• Assess associate performance and provide feedback to improve the quality of service and alterations
• Develop and implement solutions to solve customer problems and department needs

Skills

Leadership

Customer service

Coaching

Problem solving

Job description

As an Alterations Department Manager, you lead a team to provide alterations support and ensure the customer receives a final product that is customized to fit just right. Additionally, you will use your extensive knowledge to efficiently manage the operations of the alterations department.

What You07ll Do

• Motivate associates to deliver outstanding garments and customer service and12 train, coach and lead by example
• Execute all duties of an alterations associate and ensure garments are completed accurately and timely
• Develop alterations associate07s skills to meet department goals
• Assess associate performance and provide feedback to improve the quality of service and alterations
• Develop and implement solutions to solve customer problems and department needs

Candidates must be professionally competent in all basic and most advanced alterations.

What You Can Expect

We07re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur07s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We07re committed to being a great place to work, where you can take pride in your work and grow professionally.