ALTERATIONS ASSOCIATE

Von Maur; Rochester Hills (MI); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) plan

No extended holiday hours

Career advancement

Job summary

Von Maur is seeking an Alterations Associate to contribute to our reputation as America’s Leading Department Store. You will alter diverse styles of women’s garments, from formal beaded dresses to tailored pieces, ensuring precise measurements and a polished finish.

You will greet customers, measure, fit, pin, sew, iron, and steam garments, repair items as needed, and maintain a clean work area. The role blends craftsmanship with outstanding customer service, and associates enjoy generous

Qualifications

• Experience with alterations and sewing.
• Ability to measure and fit garments to customer specifications.
• Strong attention to detail and quality control.

Responsibilities

• Own the customer experience by greeting and assisting customers.
• Measure, fit, mark, and pin garments per specifications.
• Disassemble, sew/reassemble garments; iron/steam for finishing.
• Repair damaged or defective merchandise.
• Handle a range of alterations from basic to moderately difficult.
• Maintain a clean department and work area.

Skills

Sewing

Customer service

Garment measuring

Attention to detail

Tools

Sewing machine

Iron/steamer

Job description

As an Alterations Associate, your unique skills contribute to our reputation as America's Leading Department Store. In addition to general alterations, you will alter diverse styles of women's garments varying from formal dresses with beading to tailored clothing.

What You'll Do

• Own the customer experience - greet people sincerely, be friendly and thank every customer
• Measure, fit, mark, and pin garments according to customer specifications
• Disassemble, sew and/or reassemble garments according to measurements taken during fitting - use iron and steamer to prepare garments for customers
• Repair damaged or defective merchandise
• Garment work may range from basic to moderately difficult sewing/alteration procedures
• Maintain a clean department and work area

Candidates must be professionally competent in all basic and most advanced alterations.

What You Can Expect

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.