Alterations Associate

060 SAKS & CO LLC; Naples (FL); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Employee discount

Job summary

Saks Fifth Avenue in Naples, FL is seeking an Alteration Staff member to join the tailoring team. You will provide customer service and tailoring expertise during fittings, upholding the brand’s luxury standards. With at least 3 years of fitting and tailoring experience on high‑end garments, you will work with leather, knits and specialty fabrics, operate sewing and pressing equipment, and help deliver an exceptional Saks client experience.

Qualifications

• 3+ years fitting and tailoring experience in luxury goods.
• Ability to fit and alter a wide range of garments.
• Strong knowledge of luxury fabrics and tailoring techniques.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Aim to exceed individual performance and productivity goals.
• Maintain high level of customer service through strong relationships.
• Follow Saks Fifth Avenue policies and Tailor procedures.
• Make alteration decisions during fittings.
• Provide an exceptional customer experience.

Skills

Fitting and tailoring

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Sewing machines

Specialty machines (Double-blind, Buttonhole, Cover-stitch, Leather)

Job description

Salary Range $25.64 - $32.05* Job Description: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all‑channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

WHAT YOU WILL DO

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and Tailor procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed.
• A towering strength at winning over an audience with their perspective.
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
• Generates a variety of approaches to problem solving including new and novel ideas.

WHAT YOU WILL BRING

• Minimum 3 years’ fitting and tailoring experience in high‑end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc. is desired and a benefit.
• Ability to use all standard sewing, pressing & spotting equipment.
• Ability to use specialty machines: Double‑blind, Buttonhole, Cover‑stitch, Leather.
• Knowledge of Alterations industry includes fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE

• Opportunity to work in an innovative environment with a company experiencing transformational growth.
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate.
• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental).
• An amazing employee discount.

SALARY AND OTHER BENEFITS

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors. Saks is a world‑renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world‑class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.