Aloha Guest Experience Host

Highgate; Lahaina (HI); Hybrid; USD 25,000 - 33,000; Part time

Job summary

The Luau Greeter at Highgate Hotels is responsible for creating a memorable first impression for luau guests by greeting and seating them and providing a quick orientation to the grounds and evening’s events. This 4-hour evening shift requires flexibility to work evenings, weekends and holidays.

The ideal candidate will have previous guest experience, strong English communication, a neat appearance and a genuine Spirit of Aloha, with the ability to stand and move for extended periods and to work

Qualifications

• Previous guest experience required.
• Ability to stand and walk frequently for extended periods.
• Frequent repetitive hand, wrist, and body motions.
• Must be available for flexible scheduling to meet the needs of the Luau operations including evenings, weekends and holidays.

Responsibilities

• Greet and check-in guests while making a memorable first impression.
• Provide orientation to the luau grounds and the evening’s events.
• Support Luau staff and ensure guest satisfaction throughout the experience.
• Attend all pre-shift and post-shift meetings and follow safety/regulatory guidelines.
• Maintain a positive, professional appearance and Spirit of Aloha.

Education

Previous guest experience required

Job description

The Luau Greeter at Highgate Hotels is responsible for creating a memorable first impression for luau guests by greeting and seating them and providing a quick orientation to the grounds and evening’s events. This 4-hour evening shift requires flexibility to work evenings, weekends and holidays.

The ideal candidate will have previous guest experience, strong English communication, a neat appearance and a genuine Spirit of Aloha, with the ability to stand and move for extended periods and to work