Allstate Insurance Customer Service Representative

The Juris Agency; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Hands-on Training

Career Growth Opportunities

Retirement Plan

Work-Life Balance

Job summary

Geoppinger Insurance Agency is seeking an Insurance Customer Service Representative to advise clients on property and casualty insurance and deliver a best-in-class experience. The role focuses on servicing existing accounts, supporting cross-sell objectives, and participating in education-driven sales with a collaborative team.

You will join a training-focused environment with strong support, hands-on development, and opportunities to grow within the agency as you build relationships and expand

Qualifications

• Active Property and Casualty license preferred, licensing assistance available.
• Proven success in insurance sales or customer service.
• Prior Allstate experience is a plus.
• Positive, self-driven, and coachable mindset.
• Strong communication and relationship-building skills.
• Desire for professional growth and career advancement.

Responsibilities

• Serve as the primary point of contact for clients and deliver exceptional service
• Educate clients on risks, coverage options, and solutions that fit their needs
• Execute agency sales strategies to meet performance goals
• Manage client accounts and ensure policies remain current and effective
• Build and maintain long-term client and referral relationships

Skills

Customer service

Sales

Communication

Relationship-building

Coachable

Licensing assistance

Job description

Job Description

Geoppinger Insurance Agency was built to deliver exceptional service to clients while creating an outstanding place to work. Our success is driven by the effort and growth of every team member, which is why we invest deeply in training, transparency, and personal development. Our culture blends high accountability with contagious enthusiasm, strong values, and balanced lives inside and outside of work. We believe in honesty, family first, innovation, and community involvement, and we operate as a trusted authority for the people we serve.

We are hiring an Insurance Customer Service Representative to advise clients on their property and casualty insurance needs while delivering a best-in-class customer experience. The main responsibilities of this role will be primarily servicing existing accounts, while achieving cross-selling objectives and goals. This role is ideal for an experienced professional who thrives in a collaborative environment and values education-driven sales. You will work with team-oriented, driven professionals, follow a proven sales process, and receive top-tier training and support.

• First-year earnings range from $45,000 to $60,000, base + commission + bonus opportunities
• Paid time off and paid holidays
• Health, dental, and vision insurance
• Retirement plan
• Hands-on training and ongoing development

If you are ready to contribute, grow, and be rewarded for your effort,

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Hands on Training
• Career Growth Opportunities
• Retirement Plan
• Work-Life Balance

Responsibilities

• Serve as the primary point of contact for clients and deliver exceptional service
• Educate clients on risks, coverage options, and solutions that fit their needs
• Execute agency sales strategies to meet performance goals
• Manage client accounts and ensure policies remain current and effective
• Build and maintain long-term client and referral relationships

Requirements

• An Active Property and Casualty license preferred, with licensing assistance available for the right candidate
• Proven success in insurance sales or customer service
• Prior Allstate experience is a plus
• Positive, self-driven, and coachable mindset
• Strong communication and relationship-building skills
• Desire for professional growth and career advancement