Allocations Specialist

Accommodations Plus International; Fort Worth (TX); On-site; USD 32,000 - 34,000; Full time

Job summary

Accommodations Plus International (API) is seeking an Allocations Specialist to work onsite at one of our airline client locations. You will support the development and management of crew hotel and ground transportation schedules while ensuring compliance with airline requirements and maintaining strong client relationships.

This role uses data, planning tools, and analysis to optimize hotel utilization and coordinate with Operations and Account Management to support airline crew accommodations

Qualifications

• High school diploma or equivalent.
• Strong proficiency in Excel and Microsoft Office applications.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Excellent customer service and relationship management capabilities.
• Minimum of one year of operations, scheduling, planning, or airline crew scheduling experience.
• Airline, travel, hospitality, or hotel industry experience.

Responsibilities

• Plan analysis and crew allocation to optimize hotel and transportation utilization.
• Develop monthly hotel and ground transportation schedules for airline crew.
• Ensure compliance with airline requirements and contractual obligations.
• Optimize hotel utilization to maximize cost efficiencies.
• Maintain and update hotel contract information within ACES and communicate with suppliers.
• Provide regular status updates to internal teams and airline stakeholders.

Skills

Excel

Attention to detail

Communication

Customer service

Multilingual

Scheduling

Organization

Education

High school diploma

Tools

Microsoft Office

Job description

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.

Our mission is to make layovers simpler and more efficient for crew members and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API's platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we're building a culture rooted in succeeding and thriving together. It's a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you're looking to grow your career in a company that values steady progress, real impact, and long-term development, we'd like to meet you!

API is seeking an Allocations Specialist to work onsite at one of our airline client locations. In this role, you will support the development and management of crew hotel and ground transportation schedules while ensuring compliance with airline requirements, maximizing operational efficiencies, and maintaining excellent client relationships. The successful candidate will utilize data, planning tools, and analysis to support airline crew accommodation planning and allocation activities.

Key Areas of Responsibility

• Planning Analysis
• Crew Allocation
• Resource Allocation
• Network Optimization
• Customer Relationship Management

Essential Duties and Responsibilities

• Import airline planning files into API's ACES system.
• Develop monthly hotel and ground transportation schedules for airline crew members.
• Ensure compliance with airline requirements and contractual obligations.
• Optimize hotel utilization to maximize cost efficiencies.
• Adhere to airline business rules during hotel assignment planning.
• Release hotel and transportation schedules through API systems.
• Confirm schedule receipt and implementation with suppliers.
• Maintain accurate hotel contract information within ACES.
• Audit planning data and system information to ensure accuracy.
• Partner with Operations and Account Management teams to support airline rooming requirements.
• Communicate directly with airline representatives regarding planning schedules and updates.
• Build and maintain strong relationships with internal teams, suppliers, and airline stakeholders.
• Provide regular status updates regarding assigned projects and planning activities.
• Support client needs and operational requirements as needed.

Qualifications

• High school diploma or equivalent.
• Strong proficiency in Microsoft Excel and Microsoft Office applications.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Excellent customer service and relationship management capabilities.
• Minimum of one year of operations, scheduling, planning, or airline crew scheduling experience.
• Airline, travel, hospitality, or hotel industry experience.
• Multilingual skills a plus
• Experience working with diverse stakeholders and global partners.

Schedule & Availability

This is a full-time position typically working Monday through Friday from 8:00 AM to 4:00 PM. A rotating schedule, including periodic weekend coverage, may be required to support operational needs.

Due to the nature of the role, the period from the 1st through the 15th of each month is considered a critical planning and allocation cycle. Employees are expected to maintain reliable attendance during these periods and may be required to work additional hours or adjusted schedules based on business demands.

Compensation

The good faith hourly rate for this position is $23.00 to $25.00 per hour, based on experience, skills, and qualifications.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.