Allied Parts Specialist

Cleveland Brothers Equipment Co; State College (Centre County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Advancement opportunities

Job stability

Job summary

Cleveland Brothers Equipment Co. is seeking an Allied Parts Specialist to provide superior support to internal and external customers across the CBE territory.

The position is onsite at one of our CE branches and emphasizes timely, cost-effective solutions and strong vendor coordination. You will respond to inquiries, quote parts, communicate order status, support service operations, and assist sales as needed.

Qualifications

• High school diploma or equivalent.
• 3 years related experience and/or training.
• Mechanical aptitude and understanding of machines and engines.
• Strong communication and interpersonal skills.
• Ability to work independently in a structured environment.

Responsibilities

• Respond promptly to customer inquiries by phone or email.
• Work with vendors to provide timely and accurate quotes.
• Actively communicate status of orders to customers and stakeholders.
• Support service operations to ensure timely completion of tasks.
• Assist Machine, Engine and Product Support Sales as needed.

Skills

Mechanical aptitude

Customer focus

Independent work

Decision making

Computer skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an Allied Parts Specialist. Position is onsite at one of our local CE branches.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals.

Position Summary

Provide superior level of support to internal and external customers throughout the CBE Territory. Work with vendors to ensure premier customer experience by providing timely and cost effective solutions.

Primary Responsibilities

• Prompt responses to customer inquiries via telephone or email
• Work with vendors to provide timely and accurate quotes
• Actively communicate status of orders
• Support service operations to allow for timely completion
• Support Machine, Engine and Product Support Sales as needed

Requirements

• Comprehensive understanding and mechanical aptitude of machines and engines
• Extensive drive to meet and exceed customer expectations
• Ability to work independently with little or no supervision.
• Excellent decision makingand interpersonalskills and the ability to perform effectively in an environment of various levels of complexity, priorities and time schedule deadlines
• Intermediate computer skills with the ability to adapt to new software

Education/Experience

Individual should have a high school diploma or equivalent; three years related experience and/or training; or equivalent combination of education and experience. Individual should have above average communication skills as well as a mechanical aptitude

Why Join The Cleveland Brothers Team

• Competitive Compensation
• Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 30 locations whether you want to move up, or into another division of the company.
• Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us:

Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service. Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 30 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.