Allied Health - Medical Receptionist

Prolink; Duluth (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

ProLink is seeking a Medical Receptionist to serve as the first point of contact for patients, ensuring smooth check-in/check-out and efficient front desk operations. The ideal candidate will have experience in medical office settings and a solid understanding of HIPAA requirements.

The role includes scheduling appointments, coordinating patient flow, handling inquiries, and maintaining accurate patient records in Epic. Familiarity with insurance forms and billing processes is a plus.

Qualifications

• Experience in medical office settings is preferred.
• Knowledge of HIPAA and patient confidentiality is required.
• Experience with EHR systems, especially Epic, is desirable.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Schedule appointments and coordinate patient flow.
• Handle patient inquiries and phone calls.
• Maintain patient records in the EHR system (Epic).
• Process insurance forms and billing where appropriate.
• Adhere to HIPAA and confidentiality standards.

Skills

Patient interaction

Organizational skills

Healthcare admin

Tools

Epic

Job description

Overview

The Medical Receptionist manages front desk operations, serving as the first point of contact for patients. They streamline patient flow and ensure HIPAA compliance in busy practices. The ideal candidate will have strong organizational and customer service skills, with experience in medical office settings.

Key Responsibilities

• Greet patients and manage check-in/check-out.
• Schedule appointments and coordinate patient flow.
• Handle patient inquiries and phone calls.
• Maintain patient records in EHR systems like Epic.
• Process insurance forms and billing.
• Adhere to HIPAA and confidentiality standards.

This role is crucial for smooth patient experiences in medical practices. Administrative professionals with healthcare interest are encouraged to apply for this Medical Receptionist position.