Allergy Tech / Certified Medical Assistant

South-Florida-Ent-Associates; Boca Raton (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

Florida ENT Associates is seeking an Allergy Tech / Certified Medical Assistant to support allergy testing and outpatient procedures. The role involves coordinating insurance verification, scheduling, and ensuring efficient office operations while maintaining compliance with HIPAA and safety guidelines.

Responsibilities include performing allergy testing, managing allergen extracts, administering immunotherapy, and educating patients about the testing process and post-injection care.

Qualifications

• High School diploma is required.
• MA Certification preferred or required.
• Experience in medical office settings is a plus.
• Familiarity with allergy testing protocols is desirable.

Responsibilities

• Performs allergy testing and documents results.
• Maintains allergen extracts and immunotherapy vials per protocols.
• Verifies insurance and schedules patients for testing.
• Prepares exam rooms and ensures equipment is functional.
• Educates patients about testing and post-injection care.
• Adheres to HIPAA and infection control guidelines.

Skills

Medical Assistant

Allergy testing

Insurance verification

HIPAA compliance

Patient scheduling

Education

High School diploma

MA Certification

Tools

EHR software

Insurance verification systems

Job description

At Florida ENT Associates, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Allergy Tech / Certified Medical Assistant

Job Summary/Objective: Provides professional allergy testing care to patients, coordinates insurance verification, scheduling, and performs related job functions for outpatient procedures to support the efficiency and effectiveness of the medical office operations.

Essential Job Functions

• Performs allergy testing and document results accurately.
• Orders, mixes and maintains current supply of allergen extract and immunotherapy vials in accordance with practice protocols and regulatory standards.
• Complies with USP 797 Regulations.
• Checks exam room equipment for functionality.
• Administers allergy immunotherapy safely and monitors patients after.
• Ensures emergency medications and protocols (e.g., epinephrine) are readily available and followed in case of adverse reactions.
• Communicates physician instructions to patients clearly and documents appropriately.
• Reviews encounter forms and lab requisitions to ensure appropriate procedures and diagnosis coding are completed for each patient.
• Completes lab and ancillary documentation procedures.
• Maintains appropriate medical record documentation for each patient visit.
• Completes insurance verification and schedules patients for testing.
• Assists with retrieval of patient information from electronic data systems or other sources as needed.
• Notifies patients of physician orders when appropriate.
• Receives and responds to telephone calls and, if applicable, forwards to the appropriate person.
• Triages and responds to patient inquiries via phone or in person, escalating clinical questions as appropriate.
• Informs patients of need/requirements, i.e. insurance cards, identification, accident information
• Notifies patients when co-payments and deductibles are required for surgery or office procedures.
• Collaborates with physicians and staff to support allergy treatment plans and practice-wide workflows.
• Adheres to infection control, OSHA, HIPAA, and other regulatory guidelines.
• Ensures exam rooms and equipment are clean, stocked, and functioning.
• Participates in inventory management, ordering supplies, and maintaining allergen storage logs.
• Provides education to patients regarding allergy testing, immunotherapy process, and post-injection expectations.
• Supports additional clinical or administrative departments as needed.

Supervisory Responsibility

This role has no supervisory responsibilities.

Work Environment

This job operates in a professional office setting. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.

Travel

No travel is expected for this position, however due to department needs this can vary.

Required Education and Experience

1. High School graduate or equivalent
2. One year of related experience

Additional Eligibility Qualifications

MA Certification

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.