All-Source Platform User Support Expert | TS/SCI

RPMGlobal

Bethesda (MD)

On-site

USD 110,000 - 160,000

Full time

4 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Base-2 Solutions is seeking a TS/SCI-cleared All-Source Platform User Support Specialist 4 to support the DIA-NMEC DOMEX Technology Platform in Bethesda, MD. The role focuses on enabling discovery and retrieval of classified data to support intelligence analysis and operations.

The candidate will provide DTP familiarization and discovery tradecraft support to IC users, develop training materials, and collaborate with UI/UX, developers, and testers to continually improve data discovery and user

Qualifications

Active TS/SCI with ability to obtain a CI Polygraph.
Bachelor's degree with at least 10 years as an all-source intelligence analyst.
Experience with Intelligence Community and Law Enforcement Agencies.
Experience creating user guides and training end users for software platforms.
Ability to work in a dynamic, fast-paced environment.
Excellent written and verbal communication skills.

Responsibilities

Become a DTP application power user to support the discovery of critical intelligence insights.
Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual outreach and engagement.
Enable Military and Intelligence Community users to discover, retrieve, and use data to solve intelligence problems and support operations.
Build professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate data into finished intelligence products.
Identify and pursue opportunities to increase user adoption of DTP applications and data.
Create DTP training and familiarization materials to support users.
Document and communicate user requirements to DTP development teams.
Collect and analyze metrics to refine user engagements and improve data discovery.
Collaborate with teams across the program, including UI/UX designers, developers, integrators, system engineers, and testers.