All-Source Platform Power User & Training Specialist

RPMGlobal

Bethesda (MD)

On-site

USD 140,000 - 180,000

Full time

8 days ago

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Job summary

Base-2 Solutions seeks a TS/SCI-cleared All-Source Platform User Support Specialist 4 to support the DIA-NMEC DOMEX Technology Platform in Bethesda, MD. The role focuses on enabling discovery and retrieval of classified data to support analysis and operations.

The candidate will provide DTP familiarization, tradecraft support, and end-user training, working with IC users and technical teams to solve complex mission problems and improve data discovery capabilities.

Qualifications

Active TS/SCI with ability to obtain a CI Polygraph.
Bachelor's degree with a minimum of ten years of experience working with, or as, an all-source intelligence analyst.
Additional directly related experience as a military intelligence analyst may be considered in lieu of degree.
Experience working with Intelligence Community and Law Enforcement Agencies.
Experience creating user guides and training end users for software platforms.
Ability to perform well in a dynamic, fast-paced environment.
Ability to solve complex problems in support of real-world national security missions.
Ability to work directly with teammates and customers to understand requirements and develop and implement solutions.
Self-motivated, creative, and organized.
Ability to clarify and accomplish tasks under limited supervision.
Ability to manage personal workload and complete tasks early or on time.
Ability to exercise sound professional judgment that builds relationships and helps prevent or resolve problems.
Ability to understand and anticipate second- and third-order effects that result from user engagements and personal decisions.
Excellent written and verbal communication skills.
Strong attention to detail.

Responsibilities

Become a DTP application power user to support the discovery of critical intelligence insights.
Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.
Enable Military and Intelligence Community users to discover, retrieve, and use data to solve intelligence problems and support operations.
Build professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate data into finished intelligence products.
Identify and pursue opportunities to increase user adoption of DTP applications and data.
Create DTP training and familiarization materials to support users.
Document and communicate user requirements to DTP development teams.
Collect and analyze metrics to refine user engagements and improve data discovery.
Collaborate with teams across the program, including UI/UX designers, developers, integrators, system engineers, and testers.