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Watchpoint Logistics, Inc.; Oak Creek (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Watchpoint Logistics, Inc. in Oak Creek, WI is seeking candidates for a full-time, on-site operations support role across logistics coordination and customer service.

The team handles shipment scheduling, carrier communications, documentation updates, and accurate data entry in transportation and warehouse systems. Responsibilities vary by position but emphasize attention to detail, collaboration with internal teams and partners, and delivering reliable service to customers.

Qualifications

• Strong organizational and time-management abilities in a fast-paced logistics environment.
• Effective communication with internal teams, customers, and partners in a professional manner.
• Basic computer and data entry skills; ability to learn logistics or warehouse systems.
• Problem-solving and attention to detail to support accurate documentation and tracking.
• Experience in logistics, transportation, warehousing, or customer service is helpful.

Responsibilities

• Schedule and track shipments; communicate with carriers and clients.
• Update and maintain logistics documentation in transportation and warehouse systems.
• Ensure accurate data entry and record-keeping across processes.
• Coordinate inbound/outbound freight and support warehouse activities as needed.
• Resolve shipment issues and contribute to continuous process improvement.

Skills

Organizational skills

Time management

Communication skills

Data entry / computer skills

Problem solving

Experience in logistics/warehousing

Teamwork / independent work

Familiarity with logistics software

Job description

Company Description

Watchpoint Logistics, Inc. is a full-service logistics partner providing end-to-end supply chain solutions with precision, transparency, and care. The company manages domestic transportation, international freight forwarding, warehousing, and white glove services to help businesses move products efficiently. With a focus on complete visibility at every stage, Watchpoint Logistics offers real-time insights that simplify complex logistics operations. This high-touch approach enables clients to streamline their supply chains and concentrate on running and growing their core business.

Role Description

This is a full-time, on-site role based in Oak Creek, WI, supporting various positions across operations, customer service, administration, and logistics coordination. Team members may handle tasks such as scheduling and tracking shipments, communicating with carriers and clients, updating and maintaining logistics documentation, and ensuring accurate data entry in transportation and warehouse systems. Depending on the position, responsibilities can include coordinating inbound and outbound freight, supporting warehouse activities, resolving shipment issues, and assisting with continuous improvement of processes. All roles emphasize collaboration, attention to detail, and a commitment to delivering reliable, high-quality service to customers and partners.

Qualifications

• Candidates should possess strong organizational and time management skills, with the ability to manage multiple tasks and priorities in a fast-paced logistics environment.
• Candidates should possess effective communication and interpersonal skills to work with internal teams, customers, and external partners in a clear and professional manner.
• Candidates should possess basic computer and data entry skills, including familiarity with office productivity software and the ability to learn logistics or warehouse management systems.
• Candidates should possess problem-solving abilities and attention to detail to support accurate documentation, shipment tracking, and resolution of service issues.
• Additional beneficial qualifications include prior experience in logistics, transportation, warehousing, or customer service; willingness to follow safety and compliance procedures; and the ability to work both independently and as part of a team.