All Phase Electric - Residential Generator Technician

Ace Hardware Corporation; Upper Darby (Delaware County); On-site; USD 32,000 - 48,000; Full time

Job summary

Ace Hardware Home Services, Inc. is seeking a skilled generator service technician. The role focuses on inspecting, troubleshooting, and repairing residential generators, including transfer switches and battery systems.

You will perform routine maintenance, document work, and support performance assessments on-site at customer locations. The position requires a high school diploma or equivalent, at least 1 year of generator experience, basic hand tools and electrical testing knowledge, a valid

Qualifications

• High school diploma or equivalent; technical school or military experience is a plus.
• At least 1 year experience servicing residential generators.
• Basic understanding of hand tools and electrical testing equipment.
• Willingness to learn and take direction from senior technicians.
• Valid driver’s license and clean driving record.
• Ability to lift heavy equipment and work in varied environments.

Responsibilities

• Inspect, troubleshoot, and repair generators and associated equipment (transfer switches, battery systems).
• Perform routine maintenance: oil changes, filter replacements, fluid checks.
• Support load bank testing and generator performance assessments.
• Install and commission new generators and related electrical systems.
• Maintain records of work and parts used.
• Travel to customer sites as needed; organize work by orders and tools.
• Follow safety protocols and manufacturer guidelines.

Skills

Troubleshooting

Electrical testing

Hand tools

Willingness to learn

Driver’s license

Problem solving

Team player

Education

High school diploma or equivalent

Tools

Hand tools

Job description

Compensation Details

$23.00 - $35.00 per hour + bonus opportunities!

Job Description

Who we are

All Phase Electric is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

What You’ll Do

• Perform inspection, troubleshooting, and repair of generators and associated equipment (e.g., transfer switches, battery systems).
• Perform routine maintenance tasks including oil changes, filter replacements, and fluid checks.
• Support load bank testing and generator performance assessments.
• Help install and commission new generators and related electrical systems.
• Keep detailed records of work performed and parts used.
• Maintain cleanliness and organization of tools, vehicles, and job sites.
• Follow safety protocols and manufacturer guidelines during all work.
• Organize work by receiving and studying work orders; gathering tools and supplies.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Replaces conduit and wiring as needed.
• Accomplishes maintenance and organization mission by completing related results as needed.
• Complete special projects and perform other related duties as assigned.

What You Need To Succeed

• High school diploma or equivalent (technical school or military experience is a plus).
• At least 1 year experience with servicing residential generators.
• Basic understanding of hand tools and electrical testing equipment.
• Willingness to learn and take direction from senior technicians.
• Valid driver’s license and clean driving record.
• Ability to lift heavy equipment and work in various environments (indoor/outdoor, noisy, etc.).
• OSHA 10/30 preferred
• Ability to troubleshoot & problem solve
• Ability to complete equipment maintenance
• Able to pass a drug screening and background check (random testing may occur)
• High standards for your work. Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day,
• You are able to be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.
• Field and shop-based work; travel to customer sites may be frequent.
• Occasional evening or weekend work may be required during emergencies or power outages.

Physical Requirements

• Must be able to see color to discern color-coded wiring.
• Comfortable with prolonged periods of standing, bending, kneeling, and climbing ladders or scaffolding.
• Must be physically capable of pulling wires and cables through conduits.

This position is not eligible for employment visa sponsorship now or in the future.

A valid driver’s license with at least 3 years of US driving experience, is required for this role

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

Benefits

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands‑on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co‑workers, customers, and your community.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
• Benefits are provided in compliance with applicable laws, plans and policies.

About Ace Hardware Home Services, Inc.

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Equal Opportunity Employer

Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimers

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.