Alignment Technician

MFA Oil Company; Olathe (KS); On-site; USD 20,664 - 30,307; Full time

Job summary

MFA Petroleum Company is seeking an Alignment Technician for the Big O Tires Store in Olathe, KS. You will perform brake, alignment, and front-end maintenance as part of a service-focused team.

Join a busy shop environment, work with store management to meet service goals, and participate in safety and training programs while delivering quality workmanship.

Qualifications

• Must have at least 1 year of experience as a lube/tire/service technician.
• Must be 18 years or older.
• Ability to safely operate automatic and manual transmission vehicles.
• Ability to work outdoors in varying weather conditions.
• Ability to learn and use technical materials.

Responsibilities

• Perform brake, front end, and alignment maintenance in line with company policies.
• Maintain the orderly flow of customer service and ensure productivity.
• Ensure Extra Care Services are extended to all customers.
• Diagnose and repair vehicles; perform quality control of shop functions.
• Safely operate customer vehicles in service areas (automatic and manual transmissions).
• Attend weekly store meetings to review safety, policies, and product changes.
• Assist in organizing, documenting, and processing adjustments and core credits.
• Collaborate with management to meet service-related quotas and budgets.
• Provide completed work details for invoicing to counter staff.
• Utilize outside purchase programs to maximize profitability.
• Support the vehicle inspection program and alignments/inspections.
• Assist in orientation, training, and coaching of new personnel.
• Adhere to all company and position-specific policies and procedures.

Skills

Mechanical aptitude

Attention to detail

Customer service

Willing to learn

Job description

Big O Tires Store - W. 153rd St, Olathe, 20202 W 153rd St, Olathe, Kansas, United States of America

Job Description

A Big O Alignment Technician performs the required mechanical duties in an accurate and timely manner in accordance with all company programs, policies, and procedures.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Perform brake, front end, and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
• Maintain the orderly flow of customer service assignment to ensure productivity
• Ensure that Big O’s Extra Care Services are extended to all customers
• Properly diagnose and repair customers’ vehicles, performing quality control of all shop functions
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Assist in organizing, documenting, and processing adjustments and core credits
• Work with store management to ensure the successful accomplishment of budgeted service-related quotas
• Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing
• Utilize the company outside purchase program to ensure maximum profitability
• Ensure the consistent execution of the vehicle inspection program
• Promptly and efficiently perform alignments, inspections, and other duties to support store achievement of established service, sales, and productivity goals
• Assist management in the orientation, training, and coaching of new personnel
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 18 years of age or older
• Minimum of one year of experience as a lube/tire/service technician
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations