Alert Alarm Lead Fire Technician (Lihue)

Zeus Fire and Security; Lihue (HI); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Health, dental, and eye insurance

STD and life insurance

401k savings plan

Paid time off

Training and growth opportunities

Pet insurance

Relocation assistance

Job summary

Alert Holdings Group LLC is seeking a Lead Inspection Technician to guide fire system inspections across the islands and mentor junior technicians. You will lead NFPA-compliant inspections, coordinate with local fire departments, and generate precise reports for each customer, while modeling safe practices on every site visit.

The role requires 3+ years in fire alarm/suppression inspection, NICET preferred, and strong customer communication.

Qualifications

• High School Diploma or Equivalent.
• 3+ years of fire alarm and/or fire suppression inspection experience.
• NICET Level II or higher in Inspection and Testing of Fire Protection Systems or Fire Alarm Systems preferred
• Proven ability to train, coach, and guide other technicians
• Strong working knowledge of NFPA codes for inspection and testing (NFPA 10, 25, and 72)
• Valid driver’s license and satisfactory driving record in accordance with company policy
• Must pass a background check and drug test
• Excellent customer service and communication skills
• Ability to read and interpret blueprints and technical documents
• Basic computer skills – Microsoft (Excel, Word, Outlook)

Responsibilities

• Perform fire alarm, fire suppression system, and fire extinguisher inspections and tests to NFPA standards.
• Coordinate with the local fire department before testing to avoid a false response.
• Complete accurate NFPA inspection and testing reports for each customer.
• Repair systems when possible, or report needed repairs to the Service Department.
• Review inspection results with the customer, and prepare deficiency repair estimates and recommendations.
• Follow all company safety policies and procedures.
• Train new and current technicians on inspection methods, NFPA requirements, reporting, and company procedures.
• Give day-to-day guidance and answer technical questions from peers in the field.
• Lead larger inspections with multiple technicians: assign tasks on site and keep the job on schedule.
• Review peers’ inspection reports for accuracy and completeness before they are submitted.
• Model safe work practices, stop unsafe work, and report safety concerns to the Inspection Manager.
• Share feedback on technician skills and training needs with the Inspection Manager.
• Give input to the Inspection Manager and coordinators on scheduling, workload, and parts or tool needs.
• Other duties as assigned.

Skills

Customer service

Communication

Blueprint reading

MS Excel

MS Word

MS Outlook

Training others

Education

High School Diploma or Equivalent

Job description

About Us

Alert Holdings Group LLC has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island and Kauai we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial customers.

Status Full-Time, Non-Exempt

Role Overview

The Lead Inspection Technician is a working lead who performs fire system inspections and testing while training and guiding the other inspection technicians on their island (Oahu or Kauai). The lead is the team’s go-to technical resource, sets the example for safety and quality, and helps the Inspection Manager complete inspections on time and on budget. The lead does not approve timecards or give progressive discipline; those stay with the Inspection Manager.

Key Responsibilities

Inspection Duties

• Perform fire alarm, fire suppression system, and fire extinguisher inspections and tests to NFPA standards.


• Coordinate with the local fire department before testing to avoid a false response.


• Complete accurate NFPA inspection and testing reports for each customer.


• Repair systems when possible, or report needed repairs to the Service Department.


• Review inspection results with the customer, and prepare deficiency repair estimates and recommendations.


• Follow all company safety policies and procedures.

Lead Duties

• Train new and current technicians on inspection methods, NFPA requirements, reporting, and company procedures.


• Give day-to-day guidance and answer technical questions from peers in the field.


• Lead larger inspections with multiple technicians: assign tasks on site and keep the job on schedule.


• Review peers’ inspection reports for accuracy and completeness before they are submitted.


• Model safe work practices, stop unsafe work, and report safety concerns to the Inspection Manager.


• Share feedback on technician skills and training needs with the Inspection Manager.


• Give input to the Inspection Manager and coordinators on scheduling, workload, and parts or tool needs.


• Other duties as assigned.

Qualifications

• High School Diploma or Equivalent


• 3+ years of fire alarm and/or fire suppression inspection experience


• NICET Level II or higher in Inspection and Testing of Fire Protection Systems or Fire Alarm Systems preferred


• Proven ability to train, coach, and guide other technicians


• Strong working knowledge of NFPA codes for inspection and testing (such as NFPA 10, 25, and 72


• Valid driver’s license and satisfactory driving record in accordance with company policy


• Must pass a background check and drug test


• Excellent customer service and communication skills


• Ability to read and interpret blueprints and technical documents


• Basic computer skills – Microsoft (Excel, Word, Outlook)

Work Requirements

• Must have the ability to walk long distances and climb multi-story stairs.


• Field-based role with travel to customer sites.


• May require overtime, evening, and weekend work based on customer needs.


• Exposure to varying weather conditions and work environments.


• Occasional out-of-town travel with provided accommodation and per diem.

The Alert Alarm Benefit

Compensation starts at $45+/hour (DOE and certifications) and relocation assistance.

We offer a full benefits package, including health, dental, and eye insurance, STD and life Insurance, a 401k savings plan, paid time off benefits, training, opportunities for growth and development, and a team that cares about you. We even offer pet insurance!

We are a proud Equal Opportunity Employer

EEOC Statement

Alert Alarm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.