Alcohol Compliance Supervisor - The Mann Center

Legends Hospitality, LLC; United States; On-site; USD 20,664 - 34,440; Part time

Job summary

Legends Hospitality, LLC is looking for an Alcohol Service Supervisor to ensure responsible service throughout the venue according to state laws and company policies. The role involves supervising event day employees, conducting pre-shift meetings, and maintaining compliance with all alcohol service guidelines.

The ideal candidate should possess excellent communication skills, experience in fast-paced environments, and the ability to maintain professionalism under pressure. Certification in responsible alcohol service is essential.

Qualifications

• Experience in fast-paced environments necessary.
• Strong communication skills are essential.
• Must be proactive and detail-oriented.

Responsibilities

• Supervise serving of alcohol during events.
• Conduct pre- and post-event meetings.
• Ensure adherence to alcohol service guidelines.
• Document and report alcohol-related issues.
• Maintain a positive and professional demeanor.

Skills

Fast-paced environment experience

Positive interaction with co-workers

Excellent communication skills

Proactivity and self-motivation

Detail-oriented

Ability to work under pressure

Ability to lift up to 25 lbs

Responsible alcohol service certification

Ability to read, speak, and write in English

Education

High School or better

Job description

Role Overview

Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies. Assist staff with any alcohol related issues, observes and documents any alcohol related issues, and performs other duties as assigned by management. Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy.

Responsibilities

• Supervises the serving of alcohol by event day employees.
• Hold a pre‑shift meeting to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility.
• Hold a post‑event meeting to review and discuss outcomes of the day’s event.
• Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations.
• Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards.
• Observe, document, and report all alcohol related issues, violations, pass‑offs and suspected guest intoxication.
• Assist management with determining and communicating last‑call time for alcohol sales.
• Maintain a friendly, positive attitude and a professional demeanor.
• Interact with guests, volunteers and staff to ensure guest satisfaction.
• Perform other duties as assigned.

Qualifications

• Must have experience working in a fast‑paced environment.
• Ability to interact with co‑workers in a positive and professional manner.
• Excellent communication skills.
• Alcohol compliance experience or leadership oversight preferred.
• Must be proactive, self‑motivated, organized and able to prioritize as needed.
• Must be detail oriented.
• Ability to work under pressure and adapt to change quickly.
• Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays.
• Must be able to obtain responsible alcohol service certifications.
• Ability to read, speak and write in English.
• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
• Must be able to lift, push, pull approximately 25 lbs.
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps and stairs.

Licenses & Certifications

• Required – Pennsylvania R.A.M.P. certification (can be provided by Legends upon hiring, if necessary).
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company‑wide safety training and any additional job‑specific safety training.
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions and completing all required training.
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.

Preferred Education: High School or better.