Alcohol Compliance Supervisor - The Mann Center

Legends; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Legends Global in Philadelphia is seeking a dedicated Alcohol Service Supervisor to oversee responsible alcohol service across the venue. You will lead event-day staff, enforce policy, and coordinate with management to ensure compliance and guest safety.

You will document alcohol-related incidents, assist with last-call decisions, and maintain positive guest experiences while upholding federal, state, and venue standards. A fast-paced, team-focused approach and strong communication are essential.

Qualifications

• Must have experience working in a fast-paced environment.
• Excellent communication skills.
• Alcohol compliance experience or leadership oversight preferred.
• Must be able to obtain responsible alcohol service certifications.
• Must be able to read, speak and write in English.

Responsibilities

• Supervises the serving of alcohol by event day employees.
• Hold a pre-shift meeting to provide details and information to the compliance team.
• Hold a post event meeting to review outcomes of the day’s event.
• Follow responsible alcohol service guidelines per laws and company standards.
• Observe, document, and report alcohol related issues and intoxication.
• Assist management with determining last call time for alcohol sales.

Skills

Fast-paced environment

Excellent communication

Alcohol compliance experience

Leadership oversight

Detail oriented

Education

High School diploma or better

Tools

Origami Risk

Job description

The Role Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies. Assist staff with any alcohol related issues. Observes and documents any alcohol related issues. Assist with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy. Company Overview: Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities:* Supervises the serving of alcohol by event day employees.* Hold a pre-shift meeting to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility.* Hold a post event meeting to review and discuss outcomes of the day’s event.* Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations.* Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards.* Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication.* Assist management with determining and communicating last call time for alcohol sales.* Maintain a friendly, positive attitude and a professional demeanor.* Interact with guests, volunteers and staff to ensure guest satisfaction.* Perform other duties as assigned.Qualifications:* Must have experience working in a fast-paced environment.* Ability to interact with co-workers in a positive and professional manner.* Excellent communication skills.* Alcohol compliance experience or leadership oversight preferred.* Must be proactive, self-motivated, organized and the ability to prioritize as needed.* Must be detail oriented.* Ability to work under pressure and adapt to change quickly.* Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays* Must be able to obtain responsible alcohol service certifications.* Ability to read, speak and write in English.* Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.* Must have the ability to lift, push, pull approximately 25lbs.* Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps and stairs.Licenses & Certifications:* Required – Pennsylvania R.A.M.P. certification (can be provided by Legends upon hiring, if necessary)* Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.QualificationsEducation**Preferred**High School or better.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.