Alcohol Compliance Representative - The Mann Center

ASM Global; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

Legends Hospitality, LLC is seeking an Alcohol Compliance Representative responsible for supervising alcohol service at events and ensuring adherence to state and company policies.

The ideal candidate is at least 18 years old, has a high school diploma, and can maintain a flexible schedule to meet service demands. Responsibilities include supervising staff, communicating cut-off times, and ensuring guest satisfaction.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak and write English.
• Punctual and dependable with a well-groomed appearance.

Responsibilities

• Supervises serving of alcohol by staff.
• Ensures adherence to alcohol service policies.
• Communicates nightly alcohol cut-off time to staff and guests.

Skills

Customer service standards

Multitasking

Effective listening

Education

High school diploma or equivalent

Job description

The Role

Under the direction of management, the Alcohol Compliance Representative ensures responsible service of alcohol throughout the entire venue in accordance with State and company policies and assists staff with any alcohol related issues.

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Supervises the serving of alcohol by event-day staff.
• Ensures staff is adhering to Legends’ and state/local alcohol service policies.
• Observes and documents all alcohol related issues or violations.
• Ensures that the nightly alcohol cut-off time is effectively communicated to staff members and event guests.
• Must maintain a friendly, positive attitude and a professional demeanor.
• Assist with alcohol cut-off and performs other duties as assigned by Management.
• Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy.
• Ability to interact with guests and staff to ensure guest satisfaction.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Must be able to read, speak and write English in order to communicate with staff and guests.
• Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays.
• Ability to work in an open aired environment during all climate conditions.
• Must be punctual and dependable.
• Must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards.
• Must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Basic knowledge of customer service standards and guest relations and etiquette preferred.
• Ability to effectively listen and take direction from management.
• Ability to work under pressure and multitask in a fast-paced, team-oriented setting.
• Must meet state and local health requirements for alcoholic beverage services.

Licenses & Certifications

• Required - RAMP certification (can be provided by Legends upon hiring, if necessary)
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Equal Opportunity Employer

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.