Alcohol Compliance Representative - The Mann Center

asmglobal; Philadelphia (Philadelphia County); On-site; USD 19,000 - 30,000; Full time

Job summary

Legends Global is seeking an Alcohol Compliance Representative to oversee responsible alcohol service across events, ensuring staff follow company and state policies. The role includes monitoring, documenting incidents, and communicating cut-off times while maintaining a professional demeanor.

The position requires 18+ years of age, a high school diploma or equivalent, and English communication skills. Flexibility for all venue events, including nights and weekends, is essential.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Must read, speak and write English to communicate with staff and guests.
• Flexibility to work all venue events, including extended hours, evenings, weekends and holidays.
• Able to work in an open outdoor environment in all climates.
• Must be punctual, dependable and maintain hygiene/appearance.
• Able to stand, reach, bend and perform production tasks for extended periods.
• Customer service standards and guest etiquette preferred.
• Must meet state and local health requirements for alcohol service.

Responsibilities

• Supervise the serving of alcohol by event-day staff.
• Ensure adherence to Legends’ and state/local alcohol service policies.
• Observe and document all alcohol-related issues or violations.
• Communicate nightly alcohol cut-off times to staff and guests.
• Assist with alcohol cut-off and other duties as assigned by Management.
• Monitor all employees’ adherence to Legends Alcohol Policy.
• Interact with guests and staff to ensure guest satisfaction.

Skills

Customer service

Communication

Multitasking

Punctuality

Teamwork

Listening skills

Flexibility

Safety awareness

Education

High school diploma or equivalent

RAMP certification

Job description

The Role:

Under the direction of management,the Alcohol Compliance Representativeensuresresponsible service of alcohol throughout the entirevenuein accordance withState and company policiesand assistsstaff with any alcohol related issues.

Company Overview:

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities:

• Supervises the serving of alcohol byevent-day staff.
• Ensures staff is adhering to Legends’and state/localalcohol service policies.
• Observes and documents all alcohol related issues or violations.
• Ensures that the nightly alcohol cut-off time is effectively communicated to staff members and event guests.
• Must maintain a friendly, positive attitude and a professional demeanor.
• Assist with alcohol cut-off and performs other duties as assigned by Management.
• Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy.
• Ability to interact with guests and staff to ensure guest satisfaction.

Qualifications:

• Must be at least 18 years of age
• High school diploma or equivalent
• Must be able to read, speak and write English in order to communicate with staff and guests
• Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
• Ability to work in an open aired environment during all climate conditions
• Must be punctual and dependable
• Must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards
• Must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Basic knowledge of customer service standards and guest relations and etiquette preferred
• Ability to effectively listen and take direction from management
• Ability to work under pressure and multitask in a fast-paced, team-oriented setting
• Must meet state and local health requirements for alcoholic beverage services

Licenses & Certifications:

Required -RAMP certification (can be provided by Legends upon hiring, if necessary)

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Preferred

High School or better.

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.