Alcohol Compliance Representative

ASM Global; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

ASM Global in the United States seeks an Alcohol Compliance Representative to ensure all beverage service at our venue complies with local, state, and federal laws as well as venue policies. This role promotes safe, responsible alcohol consumption, verifies legal drinking age, and supports staff in maintaining compliance during events.

You will perform compliance monitoring, age verification, staff training, guest safety interventions, and detailed documentation and reporting while enforcing

Qualifications

• High school diploma or equivalent.
• Certification in Responsible Beverage Service preferred or required within a specified time.
• Strong knowledge of alcohol laws and regulations (local/state).

Responsibilities

• Compliance Monitoring
• Age Verification
• Staff Support & Training
• Guest Safety & Intervention
• Documentation & Reporting
• Policy Enforcement

Skills

Communication

Conflict resolution

Observation skills

Customer service

Education

High school diploma or equivalent

Job description

Job Title: Alcohol Compliance Representative

Department: Operations / Guest Services
Reports To: Event Food & Beverage Operations/ Office Manager or Compliance Manager

Position Summary

The Alcohol Compliance Representative is responsible for ensuring all alcohol service at the event venue complies with local, state, and federal laws, as well as venue policies. This role promotes safe, responsible alcohol consumption, verifies legal drinking age, and supports staff in maintaining compliance standards during events.

Key Responsibilities

• Compliance Monitoring
• Age Verification
• Staff Support & Training
• Guest Safety & Intervention
• Documentation & Reporting
• Policy Enforcement

Qualifications

• High school diploma or equivalent required
• Previous experience in hospitality, event operations, security, or alcohol service preferred
• Certification in Responsible Beverage Service (e.g., TIPS, ServSafe Alcohol) preferred or required within a specified time
• Strong knowledge of alcohol laws and regulations (local/state)
• Excellent communication and conflict resolution skills
• Ability to remain calm and professional in high-pressure situations
• Strong attention to detail and observational skills
• Ability to stand/walk for extended periods and work evenings, weekends, and holidays

Key Competencies

• Integrity and accountability
• Situational awareness
• Customer service orientation
• Conflict management
• Team collaboration
• Decision-making under pressure

Working Conditions

• Fast-paced, high-energy event environment
• Exposure to large crowds, loud noise, and varying weather conditions (if outdoor events)
• Extended periods of standing and walking
• Flexible schedule based on event calendar

Physical Requirements

• Ability to stand/walk for long durations (6–10+ hours)
• Ability to lift up to [25–50 lbs] occasionally
• Good vision and hearing for monitoring crowds and identifying issues

Additional Notes

• Must comply with all licensing requirements for alcohol compliance roles
• Must be authorized to work in the United States
• Background checks may be required