Alaska Terminal Operations Leader

Veritas Search Group; Soldotna (AK); On-site; USD 110,000 - 150,000; Full time

Job summary

Veritas Search Group seeks an experienced Terminal Operations Manager to lead a key Alaska terminal, owning daily operations, safety, performance, and customer service. The role demands hands-on leadership, P&L awareness, and strong collaboration across safety, sales, and finance to optimize costs and service in Soldotna.

The successful candidate will manage labor, KPIs, budgets, and process improvements while navigating Alaska-specific scheduling, weather, and logistics challenges.

Qualifications

• 5+ years in transportation, logistics, trucking, freight forwarding, terminal operations, 3PL, distribution, warehouse, cross-dock, or related operations
• 2+ years of people leadership experience including coaching, staffing, and performance management
• Experience at operations leadership level (e.g., Operations Manager, Terminal Manager)
• Strong understanding of terminal/warehouse operations, transportation, labor planning, dispatch, service execution, and cost control
• Demonstrated ability to manage operational KPIs and improve performance
• Budgets, P&L information, operating expenses, labor costs, or similar financial metrics experience
• Strong problem-solving and decision-making skills
• Ability to lead from the floor and stay closely involved with daily operations
• Strong communication and relationship-building skills
• Ability to lead change, standardize processes, and drive measurable improvements
• Proficiency with MS Office and reporting systems
• Forklift certification if required

Responsibilities

• Oversee daily terminal and transportation activities including receiving, loading/unloading, staging, dispatch, yard activity, driver and fleet coordination, freight movement, and service execution
• Ensure freight handling efficiency and customer commitments while adapting to Alaska market requirements
• Provide hands-on leadership to terminal employees and drivers, fostering safety, accountability, teamwork, and excellence
• Staffing, onboarding, training, coaching, employee engagement, performance management, scheduling
• Establish and monitor KPIs related to productivity, service levels, labor utilization, safety, cost, and terminal performance
• Identify operational issues and implement practical solutions to improve service and efficiency
• Oversee labor planning, overtime, vendor expenses, productivity, operating expenses, and other costs
• Review budgets, P&L, and operating metrics to inform decisions
• Promote safety-focused culture and ensure DOT, FMCSA, OSHA, HAZMAT compliance
• Develop strong customer relationships and serve as local point of contact when needed
• Collaborate with Safety, Customer Service, Sales, Pricing, Claims, HR, Finance, and Ops leadership
• Evaluate and improve SOPs, work instructions, and processes across terminal, transportation, dispatch, and supervision
• Partner cross-functionally to support business objectives and service execution
• Drive continuous process improvements across operations

Skills

Leadership

Operational Excellence

Communication

Problem Solving

Budgeting

P&L awareness

Safety & Compliance

Forklift certification (if required)

Tools

Microsoft Office

Transportation reporting systems

Job description

Veritas Search Group seeks an experienced Terminal Operations Manager to lead a key Alaska terminal, owning daily operations, safety, performance, and customer service. The role demands hands-on leadership, P&L awareness, and strong collaboration across safety, sales, and finance to optimize costs and service in Soldotna.

The successful candidate will manage labor, KPIs, budgets, and process improvements while navigating Alaska-specific scheduling, weather, and logistics challenges.