Terminal Operations Manager

Integr8staff; Soldotna (AK); On-site; USD 95,000 - 110,000; Full time

Job summary

Integr8staff seeks a Terminal Operations Manager to lead a major freight terminal in Soldotna, AK, overseeing operations, safety, cost control, and customer relations while driving growth and efficiency.

The role requires strong logistics leadership with 5+ years of experience, hands-on supervision, and the ability to implement SOPs and safety standards in a fast-paced environment, on-site with some travel to support service delivery.

Qualifications

• 5+ years of logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations experience.
• 2+ years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement.
• Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control.
• Financial acumen, including exposure to P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management.

Responsibilities

• Lead daily terminal activity, including receiving, loading/unloading, staging, dispatch, yard activity, fleet coordination, service execution, and overall operational performance.
• Oversee, coach, and develop employees while supporting staff, onboarding, training, engagement, performance management, and workforce planning.
• Endorse a safety-first culture and secure compliance with OSHA, DOT, FMCSA, HAZMAT, company policies, and applicable safety standards.
• Track labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service, efficiency, accountability, and cost control.
• Forge strong customer relationships, partner with Sales and Pricing, make customer visits, gather market insight, and help identify business opportunities.
• Expand and improve SOPs and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions.
• Work with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service execution and support business growth.

Skills

Logistics leadership

Operations management

Safety compliance

Customer relationship management

Budget & cost control

Tools

Microsoft Office Suite

Job description

Job Title – Terminal Operations Manager

Company Location –Soldotna, AK

Fully On-site, No Remote

Direct Hire

Salary Range: 95k-110k + bonus, DOE

Job Summary

Integr8staff seeks a Terminal Operations Manager to provide leadership in a major freight terminal and lead the operation and personnel. The Terminal Operations Manager will lead the overall performance of the company’s terminal, including operations, safety, cost control, customer relationships, and growth opportunities. If you are a proven logistics leader who enjoys being close to the operation, leading by example, solving problems, improving processes, and building strong relationships with employees and customers, then this is the career for you.

Responsibilities

• Lead daily terminal activity, including receiving, loading/unloading, staging, dispatch, yard activity, fleet coordination, service execution, and overall operational performance.
• Oversee, coach, and develop employees while supporting staff, onboarding, training, engagement, performance management, and workforce planning.
• Endorse a safety-first culture and secure compliance with OSHA, DOT, FMCSA, HAZMAT, company policies, and applicable safety standards.
• Track labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service, efficiency, accountability, and cost control.
• Forge strong customer relationships, partner with Sales and Pricing, make customer visits, gather market insight, and help identify business opportunities.
• Expand and improve SOPs and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions.
• Work with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service execution and support business growth.

Requirements

• 5+ years of logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations experience
• 2+ years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement
• Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control
• Financial acumen, including exposure to P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management
• Strong customer-facing communication skills with the ability to build relationships, resolve issues, and represent the business professionally
• Ability to lead changes, standardize processes, improve performance, and drive results
• Proficiency with Microsoft Office Suite and operational/reporting systems
• Outside sales, customer prospecting, or logistics sales experience preferred
• Ability to become forklift certified

Only Local candidateswill be considered- Position does not offer relocation or visa sponsorship.

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