Alaska Native Voices Program Director

Jobtailor; Hoonah (AK); On-site; USD 80,000 - 120,000; Full time

Job summary

Alaska Native Voices (ANV) seeks an experienced manager to lead day-to-day operations and drive growth for the program. You will oversee tour development, partner relations, and guest experience across Alaska’s cruise and destination sites.

In this role, you will recruit and guide Native Cultural Heritage Guides, coordinate logistics, monitor performance, and ensure high-quality, culturally respectful tours aligned with ANV's mission to honor Alaska Native traditions and communities.

Qualifications

• Bachelor’s degree required; an additional four (4) years of relevant experience may be substituted in lieu of a degree.
• Minimum five (5) years of tourism management experience required.
• Demonstrated success driving revenue and managing commercial partnerships, ideally with cruise lines or destination tour operators, preferred.
• Experience leading guides, field staff, or teams in a customer-facing operation.
• Experience coordinating travel and logistics across multiple remote locations preferred.
• Knowledge of, or connection to, Alaska Native culture and communities, especially the Huna Tlingit, strongly preferred.

Responsibilities

• Lead day-to-day operation and growth of Alaska Native Voices (ANV).
• Develop and grow the ANV tour portfolio, identifying new opportunities to expand offerings and increase per-guest revenue.
• Build and maintain strong, trusting relationships with cruise line partners, vendors, and destination stakeholders.
• Track tour performance, guest feedback, and revenue against targets, and adjust offerings to improve results.
• Represent ANV professionally as the program’s primary operational point of contact with commercial partners.
• Plan and execute tours across cruise ships, Glacier Bay National Park, and port destinations.
• Coordinate the daily logistics of tour delivery, including scheduling, staffing, equipment, and on-site problem solving.
• Recruit, train, schedule, and support Native Cultural Heritage Guides.
• Ensure guides have the materials, transportation, and information they need to succeed at each location.

Skills

Tourism management

Revenue growth

Partner relations

Team leadership

Logistics coordination

Alaska Native culture

Education

Bachelor’s degree

Job description

Alaska Native Voices (ANV) seeks an experienced manager to lead day-to-day operations and drive growth for the program. You will oversee tour development, partner relations, and guest experience across Alaska’s cruise and destination sites.

In this role, you will recruit and guide Native Cultural Heritage Guides, coordinate logistics, monitor performance, and ensure high-quality, culturally respectful tours aligned with ANV's mission to honor Alaska Native traditions and communities.