Alarms Coordinator – Tacoma

PATRIOT FIRE PROTECTION INC; Tacoma (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Two Clear Career Paths

Collaborative Environment

Impactful Work

Job summary

Patriot Fire Protection, Inc. is seeking a motivated administrator to support the Alarms team in Tacoma, WA. The role focuses on coordinating schedules, permits, and documentation while serving as the hub between technicians, designers, customers, and authorities having jurisdiction.

It’s a launchpad for growth into Alarm Design or Project/Program Management, with clear career paths and NICET certification prep support. A strong attention to detail and collaboration are essential for success.

Qualifications

• Education: High School Diploma or GED.
• Experience: 2+ years in admin, coordination, or fire alarm fieldwork.
• Technical skills: Microsoft Excel and Google Suite proficiency.
• Attention to detail with repetitive, compliance-driven tasks.
• Process-driven with standardized processes and follow-up.
• Organized and able to manage multiple projects and deadlines.
• Strong plus: Washington 06 Limited Energy Electrician license or fire alarm experience.

Responsibilities

• Schedule and coordinate alarm technicians and inspections.
• Prepare, submit, and track fire alarm permits; schedule inspections with AHJs.
• Support back-office operations: answer phones, draft communications, prepare work orders, assemble closeout packages.
• Serve as liaison among field personnel, designers, customers, contractors, and agencies.
• Build and manage reports/tracking for alarm installation, testing, and monitoring.
• Develop proficiency in Google Drive and Viewpoint/Spectrum; help the team use these tools effectively.
• Collaborate with a close-knit team to improve processes and growth.

Skills

Attention to Detail

Process-driven

Organized

Full-time availability

Microsoft Excel

Google Sheets

Google Drive

Viewpoint/Spectrum

Education

High School Diploma or GED

Tools

Microsoft Excel

Google Sheets

Google Drive

Viewpoint/Spectrum

Job description

Why You’ll Love This Role:

Our Alarms team is one of the fastest growing parts of our business, and this role is its operational backbone. You’ll keep complex, time-sensitive fire alarm projects organized and moving: coordinating schedules, managing permits and documentation, and serving as the communication hub between our technicians, designers, customers, and the authorities having jurisdiction (AHJs). Along the way, you’ll build real fluency in how fire alarm systems are designed, permitted, installed, and tested.

This isn’t a dead-end admin job. It’s a launchpad, and where it launches you is up to you.

Where This Role Can Take You:

We’re intentionally hiring for potential. Depending on your interests and aptitude, this role can grow in either of two directions:

• Alarm Design Track: If you hold (or are working toward) a Washington 06 Limited Energy license and want to move off the tools and into design, this role gives you daily exposure to fire alarm drawings, submittals, device layouts, and NFPA 72 requirements. We’ll support your development toward a Fire Alarm Designer role, including NICET certification prep.
• Project / Program Management Track: If you thrive on coordination, scheduling, budgets, and customer relationships, this role builds directly toward an Alarms Project Manager position: owning projects end-to-end from proposal through final acceptance testing, and eventually managing programs across multiple customers or jurisdictions.

Either way, you’ll have a manager who is invested in your growth and a clear picture of what advancement looks like.

What You’ll Do:

• Scheduling and Coordination: Manage and optimize schedules for alarm technicians and inspectors, ensuring efficient resource allocation and timely project execution while staying flexible for urgent customer requests and changing priorities
• Permits and AHJ Coordination: Prepare, submit, and track fire alarm permit applications; schedule inspections and acceptance tests with local jurisdictions; keep project documentation audit-ready
• Support Operations: Own back-office functions for the Alarms team including answering phones for urgent customer needs, drafting communications, preparing work orders, and assembling closeout packages
• Liaison: Serve as the communication hub between field personnel, designers, customers, general contractors, and government agencies
• Data Management: Build, process, and organize reports and tracking systems for alarm installation, testing, and monitoring work
• Systems Expert: Develop proficiency in Google Drive and our construction software (Viewpoint/Spectrum); help the team use these tools better
• Collaboration: Work alongside a close-knit team to manage daily operations while continually finding ways to improve process efficiency
• Professional Growth: Embrace structured opportunities to learn, grow, and take on responsibility along your chosen track

What We’re Looking For:

• Education: High School Diploma or GED
• Experience: 2+ years of administrative, coordination, or fire alarm field experience
• Technical Skills: Proficiency with Microsoft Suite (particularly Excel) and Google Suite (particularly GSheets)
• Attention to Detail: A keen eye for detail and the capacity to maintain accuracy in repetitive, compliance-driven tasks
• Process-driven: Affinity for developing and maintaining standardized, multi-step processes with rigorous follow-up
• Organized: Ability to prioritize effectively, manage multiple projects simultaneously, and meet deadlines consistently
• Strong Pluses (not required): Washington 06 Limited Energy Electrician license; experience with fire alarm systems, low-voltage work, or commercial construction; familiarity with NFPA 72 or NICET certification (or interest in pursuing it)
• Availability: Full-time availability (40 hours per week, 7am start time)
• Compliance: Drug screening and background checks will only be conducted after a conditional job offer is made. We evaluate criminal history based on its relevance to the job duties

Salary Range:

$45,000 – $60,000 per year. Placement within range depends on experience and licensure

Ideal Candidate Attributes:

• Continually seeks ways to improve efficiencies
• Desire to grow and willingness to learn: you have a destination in mind and want a role that gets you there
• Positive attitude and professional demeanor including good judgment and honesty
• Enjoys a fast-paced environment while maintaining organization and operational rigor
• Takes initiative and can operate with minimal guidance
• Loves feedback and openly shares knowledge and experience
• Customer-centric: goes the extra mile to get the job done correctly

Perks of Joining Our Team:

• Two Clear Career Paths: Advance toward Alarm Design or Project/Program Management with real support, including NICET certification prep
• Collaborative Environment: Be part of a supportive and enthusiastic team
• Impactful Work: Life-safety systems protect people — your organization and follow-through directly matter

Patriot Fire Protection, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, national origin, disability, or protected Veteran status.