Alarm Technician

TEK Systems; West Palm Beach (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO / Time Off

Job summary

TEKsystems in West Palm Beach, FL seeks entry-level field technicians for installation, troubleshooting, and programming of Burglar Alarms, CCTV, DVRs, and Access Control for residential customers.

You will receive training, perform on-site work, and focus on delivering top-quality customer service, with compensation in the $19–$22 per hour range and a benefits package described in the posting.

Qualifications

• Must have Great Communication skills and be reliable with an adaptive personality.
• Ability to read nonverbal cues and provide customer-centric solutions.

Responsibilities

• Installation, troubleshooting, repairing, and programming of Burglar Alarms, CCTV, DVRs, and Access Control for residential customers.
• Work with window breaks, door units, and smoke detectors.
• Troubleshoot signal issues to ensure alarm function.
• Perform daily hands-on field interaction with customers on-site.
• Test and verify signals for equipment.
• Train customers on device usage and connections.
• Complete necessary customer paperwork for each job.
• Cost all parts used for each job before closing.
• Maintain accurate truck inventory of products.
• Provide top-quality customer service.
• Achieve 90% goal attainment for completed installations and zero go-backs.

Skills

Install

Installation

Low voltage

Crimping

Security

burglar alarms

Job description

Description

Job Description

People who come from a skilled trade professions and are mechanically inclined with a customer service mindset. Previous field experience is a big plus, like cabling, wiring, residential installations, or working for Best Buy Geek Squad. They will be trained on the equipment.

Day-to-day duties:

They will receive training on and be doing the following:

• 1. Installation, troubleshooting, repairing, and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
• 2. Working with window breaks, door units, and smoke detectors.
• 3. Troubleshooting signal issues to ensure the alarm functions properly if needed.
• 4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
• 5. Test and verify signals for equipment
• 6. Train customers on using the equipment and how to connect to the devices and answer all questions including ensuring that they have no additional need (equipment, etc.).
• 7. Completing necessary customer paperwork for each job.
• 8. Cost ALL PARTS utilized for each job installed before closing the job out.
• 9. Maintaining accurate truck inventory of products.
• 10. Provide top-quality customer service.
• 11. Achieve 90% Goal Attainment for completed installations and zero "go-backs".

Skills

Install, Installation, Low voltage, Crimping, Security, burglar alarms

Top Skills Details

Install,Installation,Low voltage,Crimping,Security,burglar alarms

Additional Skills & Qualifications

Additional Skills & Qualifications

Must have Great Communication skills. This is very important, along with being reliable and possessing an adaptive personality. This person should have stellar interpersonal skills, the ability to think quickly on their feet, the ability to read nonverbal cues from the home's residents, and a solution-oriented, customer-centric attitude. It's important to give the customer confidence that their issue will be resolved

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of West Palm Beach, FL.

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in West Palm Beach,FL.

Application Deadline

This position is anticipated to close on Sep 15, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.