Alarm Service Technician

JM Resources; King of Prussia (Montgomery County); On-site; USD 52,000 - 68,000; Full time

Job summary

An established industry player is seeking a dedicated Security Technician to enhance smart home solutions across the Philadelphia region. This role involves servicing and troubleshooting security systems, ensuring clients feel confident in their technology. With a commitment to exceptional customer experiences, the company offers a supportive environment for career growth. Join a forward-thinking team that values your skills and provides ongoing training, competitive pay, and opportunities for advancement. If you're looking to build a meaningful career in security technology, this is the opportunity for you.

Benefits

Health benefits

Paid time off

Company vehicle

Phone reimbursement

Ongoing training

Career advancement opportunities

Qualifications

• Experience with residential security systems and alarm panels.
• Strong troubleshooting skills and ability to read blueprints.
• Tech-savvy with a customer-first approach.

Responsibilities

• Service and troubleshoot residential security systems.
• Educate clients on system usage and technology.
• Maintain a clean work van and manage inventory.

Skills

Troubleshooting

Low-voltage wiring

Communication skills

Customer service

Blueprint reading

Tech-savvy

Education

NICET certification

Tools

Security systems

Alarm panels

Smart home technologies

Job description

2 days ago Be among the first 25 applicants

This range is provided by JM Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$52,000.00/yr - $68,000.00/yr

At JM Resources, we’re not just installing security systems—we’re building peace of mind and smarter homes across the Philadelphia region. As a Security Technician, you’ll play a hands-on role in delivering high-quality service, activating cutting-edge systems, and giving homeowners the confidence to use the technology that protects what matters most.

About JM Resources

JM Resources is one of the Philadelphia region’s leading providers of security and smart home solutions, proudly serving homeowners and builders since 1981. We offer a full suite of integrated technologies—ranging from security and CCTV to whole-home automation—with a focus on creating exceptional customer experiences.

Responsibilities:

• Service and troubleshoot existing residential and light commercial security systems (primarily hardwired systems)
• Perform system activations, upgrades, and orientations for new and existing clients
• Educate clients on how to use their systems and technology with confidence
• Maintain a clean and organized work van, manage inventory and tools
• Communicate professionally and clearly with clients and team members
• Occasionally support basic system installations or retrofits
• Ensure work is completed safely, efficiently, and with attention to detail

What We’re Looking For (Qualifications):

• Experience with residential security systems, alarm panels, and smart home technologies
• Bonus points for commercial fire system knowledge or NICET certification
• Strong troubleshooting and low-voltage wiring skills
• Ability to read basic blueprints or site documentation
• Tech-savvy mindset with the desire to learn new platforms and systems
• Excellent communication skills and a customer-first approach
• Self-starter with strong organizational habits
• Valid driver’s license and clean background check
• Strive to exceed estimated time objectives for yourself

Additional Requirements:

• Flexibility to meet customer demands outside of normal working hours
• Ability to work in tight spaces & at ladder height
• Valid driver's license, clean driving record, and criminal background

Why Join JM Resources?

Because you want a career, not just a job. At JM Resources, we’re committed to your success. Whether you're building on what you know or ready to step up into a more specialized role, we’ll give you the tools, training, and team to get there.

• Competitive pay with bonus opportunities
• Health benefits and paid time off
• Company vehicle and phone reimbursement
• Ongoing training and development
• Clear paths for career advancement
• Let’s build smarter homes—and a stronger future—together.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Security and Investigations

Referrals increase your chances of interviewing at JM Resources by 2x

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