Alarm & Security Technician — Growth & Benefits

SuperHero Fire Protection, LLC; Lawrenceville (GA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Top Pay in the Industry

Culture That Cares

Career Growth & Planning

Life-Changing Benefits

Team Events & Recognition

Job summary

Superhero Fire Protection in Lawrenceville, GA is seeking an Alarm Service Technician to install, test, and repair residential and commercial alarm systems. You will work with customers to assess needs, troubleshoot issues, and ensure safe, compliant operation.

The role emphasizes field service, reliability, and clear communication, within a team-driven culture that values growth and safety. A valid license and problem-solving mindset are essential for success.

Qualifications

• High school diploma or equivalent.
• Certification in alarm system installation or maintenance (e.g., NICET, ESA).
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.
• Strong problem-solving skills and mechanical aptitude.

Responsibilities

• Install, test, and maintain alarm systems including burglar alarms, fire alarms, and access control systems at client locations.
• Diagnose and repair malfunctions in alarm equipment promptly to minimize downtime.
• Conduct routine inspections and preventive maintenance to ensure optimal system performance and safety compliance.
• Provide clear, professional communication to customers regarding system operation and schedules.
• Document all service activities accurately in company systems and report recurring issues to management.

Skills

Customer service

Communication

Problem solving

Electrical basics

Alarm technology

Education

High school diploma

Job description

Superhero Fire Protection in Lawrenceville, GA is seeking an Alarm Service Technician to install, test, and repair residential and commercial alarm systems. You will work with customers to assess needs, troubleshoot issues, and ensure safe, compliant operation.

The role emphasizes field service, reliability, and clear communication, within a team-driven culture that values growth and safety. A valid license and problem-solving mindset are essential for success.