AL - Hospitality Aide 7p-7a

Walnut Creek Care Community; Kettering (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Early Pay via Tapcheck!

PTO + company holidays + floating days

Referral Bonus Program

Mentorship Programs

Continued Education Loan Repayment

Job summary

Walnut Creek Care Community seeks a Hospitality Aide to provide non-clinical support to residents in a caring, resident-centered environment. You will assist with daily activities, meals, and personal care, while helping maintain a clean, comfortable living space and a friendly atmosphere.

In collaboration with nursing and care staff, you will respond to calls, support activities and social engagement, and help residents feel respected, dignified, and well-cared-for.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in healthcare, hospitality, or customer service preferred.
• Ability to follow instructions and work well in a team.

Responsibilities

• Provide companionship and engage with residents through conversation and activities.
• Assist residents with non-clinical tasks such as making beds, tidying rooms, and delivering linens.
• Serve meals and assist during mealtime to ensure comfort and dignity.
• Respond promptly to resident calls for assistance and notify nursing staff as needed.
• Maintain clean and safe resident rooms and common areas; distribute linens and supplies.

Skills

Interpersonal skills

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

The Hospitality Aide is responsible for providing non-clinical support and assistance to residents in a healthcare or long-term care facility. This role involves helping residents with daily activities, maintaining a clean and comfortable environment, and ensuring that their needs are met in a compassionate and respectful manner. The Hospitality Aide supports the nursing and care teams by providing excellent customer service, engaging with residents, and enhancing their overall quality of life.Key Responsibilities:Resident Assistance:Provide companionship and engage with residents through conversation, activities, and social interaction.Assist residents with non-medical needs, such as making beds, tidying rooms, delivering linens, and ensuring personal items are easily accessible.Help residents during mealtime by serving meals, assisting with food and drink, and ensuring residents are comfortable.Respond promptly to residents' calls for assistance, addressing requests or notifying clinical staff as needed.Environment Maintenance:Ensure residents’ rooms and common areas are clean, organized, and free from hazards.Deliver and distribute clean linens, towels, and other supplies as needed.Assist with setting up and cleaning dining areas before and after meals.Help maintain a pleasant and comfortable living environment for all residents.Resident Comfort:Support residents in maintaining a sense of dignity and independence.Assist residents with personal care needs, such as brushing their hair, adjusting their pillows, or ensuring they have water and snacks.Provide emotional support to residents by offering a kind ear and ensuring their comfort and satisfaction.Team Support:Work collaboratively with nursing and care staff to ensure that residents’ needs are met.Report any concerns regarding residents' health or well-being to the nursing team promptly.Assist with transporting residents to activities, dining areas, or appointments within the facility.Activity Support:Assist the activities department by helping residents participate in recreational or social events, such as arts and crafts, games, or group activities.Encourage residents to participate in facility programs and help them navigate to and from activities.Education: High school diploma or equivalent required.Experience: Previous experience in a healthcare, customer service, or hospitality setting is preferred but not required.Skills:Strong interpersonal and communication skills with the ability to build positive relationships with residents.Compassionate, patient, and caring attitude.Ability to follow instructions and work well as part of a team.Good organizational skills and attention to detail.People-Centered Rewards:Health benefits including Medical, Dental & Vision401k with company matchEarly Pay via Tapcheck!Employee Perks & Discount programPTO + Company Holidays + Floating HolidaysReferral Bonus ProgramMentorship ProgramsInternal/Upskilling Growth OpportunitiesContinued Education Loan Repayment Program powered by Clasp